Field Service Engineer - CT / Cath Lab

Block Imaging; Pembroke Pines (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to provide top-notch technical support for medical imaging equipment. This role involves servicing, installing, and troubleshooting various OEM imaging systems, ensuring they operate at peak performance. The engineer will travel extensively, up to 75%, to meet customer needs and represent the company with professionalism and expertise. Join a team that values a positive work environment and makes a real-world impact in healthcare by ensuring reliable imaging tools for medical professionals. If you're passionate about technology and customer service, this opportunity is perfect for you.

Qualifications

• Experience in servicing and troubleshooting medical imaging equipment.
• Ability to travel up to 75% for on-site support.

Responsibilities

• Evaluate and troubleshoot medical imaging equipment to ensure optimal performance.
• Calibrate imaging systems according to OEM specifications.
• Document processes and provide feedback to improve service quality.

Skills

Technical troubleshooting

Calibration of imaging systems

Customer service

Mechanical and electronic repair

Network problem resolution

Education

Bachelor's degree in Engineering or related field

Certification in medical imaging technology

Tools

Medical imaging equipment

Calibration tools

Diagnostic software

Job description

Responsible for providing the best quality technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing and technical troubleshooting for medical imaging equipment. In this role, you will serve as a CT/Cath Lab Field Service Imaging Engineer for the Multi-Vendor Service team onsite at our customer in Orlando, FL. This position would provide an engineer to service a wide variety of OEM Imaging equipment.

Outcomes:

• Service medical imaging equipment focused within specific region.
• To assure that imaging systems are fully calibrated and functioning to OEM performance levels.
• To assure the needs of customers are being met and the system is operating based upon their needs.
• To move the company forward in engineering competency.
• To represent the company in a manner that shows the user, confidence, knowledge, and courtesy.

Responsibilities:

• Evaluate the equipment, trouble shoot and complete PMs, installations and all related tasks to independently diagnose and resolve electronic, mechanical, and network problems on medical equipment.
• Calibrate and troubleshoot for computer systems on the equipment according to OEM specifications.
• Continual expansion of knowledge base in the repair and installation of equipment.
• Provide advanced-level diagnosis and repair of imaging systems.
• Support management through project feedback and communication of issues and opportunities.
• Be available to handle technical issues and questions.
• Document processes created and educate end users.
• Provide feedback to the office from on-site locations and provide a positive presentation of the company to the individuals on-site.
• This position will involve up to 75 percent travel; flexibility to travel when needed is required.
• Other duties as assigned.

About Block Imaging:

When the unexpected happens: an injury, an illness, an accident, the healthcare professionals that diagnose and treat these issues need tools they can rely on. That’s where Block Imaging comes in. If you’re looking to join a team that not only provides a positive work environment, but also creates a real-world impact, the Block Imaging team is worth your consideration. We are a Michigan-based company that buys, sells, and refurbishes medical imaging systems worldwide. We also stand by these products with replacement parts and field service, and fill interim needs with mobile imaging systems. Right now, we are accepting application for the role of Field Service Engineer, working out in the field on a full-time basis.