Field Service Engineer - Central Ohio Region

MTS Systems Corporation; Kentucky; Hybrid; USD 41,328 - 55,104; Full time

Job summary

A leading technology firm is looking for someone in a hands-on field service role to install, maintain, and troubleshoot complex servo-hydraulic and electro-mechanical systems. This role requires regular travel across Ohio with significant training provided. Ideal candidates possess strong technical skills and are comfortable working in varied environments. Compensation ranges from $30 to $40 per hour based on experience and qualifications, with opportunities for long-term growth within the organization.

Qualifications

• 2–4 years hands-on technical experience gained through internships, co-ops, labs, or military service.
• 5–10+ years supporting electro-mechanical, hydraulic systems.
• Comfortable working with tools and technical systems.

Responsibilities

• Install, maintain, calibrate, and repair test systems at customer sites.
• Diagnose issues across various technical systems.
• Perform professional customer communication.

Skills

Hands-on technical aptitude

Troubleshooting skills

Strong communication skills

Education

Associate degree in Mechatronics, Mechanical or Electrical Engineering Technology

4-year Engineering Technology degree

Tools

Tools for mechanical assemblies

Common electrical and mechanical diagnostic tools

Job description

Hands-On Field Service Role

MTS designs, installs, and supports advanced test systems used by automotive, aerospace, biomedical, and industrial customers to evaluate the performance and durability of real‑world products. In this role, you will work hands‑on with these systems at customer sites, supporting equipment that engineers rely on every day in laboratory and test environments.

Job Description

This position is located in Western Ohio and is a field‑based, customer‑facing technical role focused on installing, maintaining, calibrating, and troubleshooting complex servo‑hydraulic and electro‑mechanical test systems at customer sites. You will work in laboratory and test environments using tools, test equipment, and diagnostic skills to restore and optimize system performance. Training on MTS‑specific technology is provided, and strong hands‑on technical aptitude is essential.

Travel

This role involves regular travel to customer sites, primarily within Ohio, with occasional travel across the Northeast. Travel is typically approximately 40 – 50 %. Heavier travel during the first year is expected for onboarding, training, and time at MTS headquarters in Minnesota and regional training classes. Candidates should be comfortable with a travel‑oriented role and interested in working in varied customer environments.

Key Responsibilities

• Install, maintain, calibrate, and repair computer‑controlled servo‑hydraulic and electro‑mechanical test systems
• Diagnose issues across controllers, hydraulics, data acquisition systems, sensors, transducers, fixtures, and grips
• Troubleshoot mechanical, electrical, and control‑system issues using hands‑on diagnostic methods
• Perform calibrations independently for assigned customer systems
• Manage service documentation, assigned assets, and customer communication professionally
• Work directly with customer engineering and lab teams in a service‑oriented environment
• Maintain technical training and compliance with MTS quality and safety standards

Who This Role Is a Good Fit For

We are open to candidates at different stages of their careers. The common thread is hands‑on technical aptitude, willingness to travel, and interest in growing into an independent field service role. Training and mentorship are provided.

Pathway A: Early‑Career Technical Professionals

You may be a good fit if you have hands‑on technical experience gained through internships, co‑ops, labs, maintenance roles, automation, robotics, manufacturing, or military service (typically 2–4 years combined), an associate degree in Mechatronics, Mechanical/Electrical Engineering Technology, or similar, or a 4‑year Engineering Technology degree, and comfort working with tools, wiring, mechanical assemblies, and technical systems, with an interest in growing into an independent field service role.

Pathway B: Experienced Technicians / Field Service Professionals

You may be a good fit if you bring 5–10+ years supporting electro‑mechanical, hydraulic, or industrial equipment, experience in field service, installation, system startup, or maintenance, and comfort owning customer relationships and troubleshooting complex systems with minimal supervision.

Core Expectations for All Candidates

• Comfort with a field‑based role involving regular travel, especially during the first year, with increasing flexibility as independence grows
• Willingness to learn and follow structured training and mentorship during onboarding
• Strong communication skills and professional interaction with customers
• Valid driver’s license and ability to meet company vehicle requirements

Experience That Is Helpful (Not Required On Day One)

• Exposure to hydraulics, instrumentation, sensors, controls, or automation
• Calibration, diagnostics, or test‑equipment experience
• Hands‑on mechanical and/or electrical troubleshooting
• Familiarity with common electrical and mechanical diagnostic tools and test equipment

What You’ll Gain

• Direct responsibility for service and support of complex servo‑hydraulic and electro‑mechanical systems used in real customer test environments
• A clear path to independent responsibility in a field‑based service role, supported by structured onboarding and mentorship
• Continued technical development through hands‑on experience, formal training, and exposure to diverse applications
• Long‑term growth opportunities within a global engineering organization

Physical Demands (MTS Global)

While performing the duties of this job, the employee is required to lift 10 pounds (4.6 kilograms), lift and/or move up to 50 pounds (22.7 kilograms) frequently, and lift and/or move more than 50 pounds occasionally. The employee will engage in pulling/pushing, carrying, and working above the shoulder. This role requires walking, standing, sitting, stooping, squatting, kneeling, bending, and in rare cases climbing activities. The employee will be required to operate a motor vehicle as part of the remote working position. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, ability to adjust focus and troubleshoot defects or abnormalities in the work.

Compensation Information

$30.00 – $40.00 per hour, commensurate with experience and qualifications

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.