Field Service Engineer / Birmingham

KASTO Ltd.; United States; Remote; Confidential; Full time

Job summary

KASTO Ltd. is seeking a service engineer to join their dynamic team, responsible for the maintenance and servicing of high-quality sawing machines and storage solutions. The role involves technical tasks, travel, and interaction with customers, offering a competitive salary and benefits. Ideal candidates will have relevant qualifications and skills in electrical and mechanical systems.

Benefits

Company van with private use permitted

Overtime paid at time and a third

Performance related pay structure

Daily travel expenses

Private individual health care

Group personal pension scheme

23-24 days holiday entitlement

Company credit card

Fuel card

Qualifications

• Mobile / field-based position requiring technical skills.
• Preferably Multi-skilled with electrical bias.
• Experience in dealing with customers professionally.

Responsibilities

• Carry out fault finding and diagnosis.
• Perform reactive and planned maintenance tasks.
• Provide operator training and handover.

Skills

Fault finding

Diagnosis

Planned maintenance

Unplanned maintenance

Attention to detail

Customer service

Education

HNC / HND or equivalent qualifications

Apprenticeship

Job description

KASTO Ltd is the UK company of the global parent company KASTO GmbH. German company, family owned company founded in 1844. World leaders in the production of high quality and performance sawing machines. Producers of material storage
solutions. Our typical markets are metal producers, stockists, & associated
engineering applications. KASTO Ltd service department covers the whole of the
UK, including Northern and Southern Ireland. Full technical support and backup
available through UK and German contacts.

We have opportunities available in the North / Midlands / South to join our busy service team.

Tasks

[ Applicable to both sawing and storage equipment that we produce. ]

• Fault finding and diagnosis
• Reactive breakdowns
• Planned maintenance and routine servicing
• Unplanned maintenance
• Component replacement
• Installation and commissioning
• Operator training and handover
• Administration and reporting

Requirements

• Mobile / field based position
• Home based
• Flexible approach towards overtime and overnight stays when work dictates
• Multi skilled required, but electrical bias is preferred
• Knowledge of electrical, electronics, PLC [ Seimens S5/S7 ] mechanical, hydraulics,
  pneumatics required
• High level technical or professional qualifications [ e.g. HNC / HND ] or demonstrable competency such as an apprenticeship
• IT literate
• Consideration and professionalism towards dealing with customers
• Ability to work with the existing team of service engineers
• Consideration and professionalism in dealing with customers maintenance. Pride in one’s workmanship and work quality with good attention to detail.

Benefits

• Basic salary starting circa £30K [ Based on 40 Hour working week ]
• Overtime paid at time and a third after 40 hours.
• Performance related pay structure.
• No out of hours, evening or weekend work unless by exceptional cases and prior arrangement.
• Daily travel expenses.
• Company van. Of which private use is permitted but classed as a taxable benefit. Fuel must be provided for private use, receipts provided and mileage records kept.
• Fuel card
• Company credit card
• Private individual health care
• Pension, The Company operates a group personal pension scheme contributing 6% of your basic pay after 3 months in our employment. You are also able to contribute to this scheme.
• Holiday Entitlement, 23 / 24* days [ * 24 days when Christmas Eve falls on a week day ]
• Performance-related pay structure.

We are looking forward to your application.