Field Service Engineer (95% travel Availability)

https:/jobs.gogpac.com/gpac/search/Apply/all/2970/504401219/Field%20Service%20Engineer%20(95%25%20tr; Woburn (MA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading machinery solutions company is seeking a Field Service Engineer to handle the installation and maintenance of machinery in flexible packaging production. The role requires strong troubleshooting skills and the ability to travel extensively, including internationally. Compensation is competitive, with a base salary range from $80K to $100K based on experience, plus additional benefits for weekend work and travel expenses.

Benefits

Travel expenses fully reimbursed

Weekend pay incentives

Qualifications

• 2+ years in field service, maintenance, or machine operations, ideally in packaging machinery.
• Strong mechanical/electrical troubleshooting skills.
• Ability to travel up to 95%, including international training.

Responsibilities

• Install and commission machinery at customer sites.
• Provide training to customer personnel during installations.
• Maintain strong customer relations through clear communication.

Skills

Field service experience

Mechanical troubleshooting skills

Customer service skills

Electrical troubleshooting skills

Tools

PLC

Drive Systems

Siemens

Festo

Rexroth

Emmerson Pneumatics

Job description

About the position:

The Field Service Engineer will handle the installation, troubleshooting, and maintenance of machinery used in flexible packaging production. This hands-on role involves working closely with customers to ensure smooth operations and optimal performance.

Key Responsibilities:

• Install and commission machinery at customer sites in the U.S. and Canada
• Ensure setups meet contract specs and product standards
• Provide training to customer personnel during installations
• Submit service reports, travel vouchers, and error notices
• Collaborate with internal teams to resolve issues and provide product feedback
• Maintain strong customer relations through clear communication

Qualifications:

• 2+ years in field service, maintenance, or machine operations, ideally in paper bag or packaging machinery
• Experience with PLC, Drive Systems, Siemens, AMK, KEB, Festo, Rexroth, Emmerson Pneumatics
• Strong mechanical/electrical troubleshooting skills
• Ability to travel up to 95%, including international training
• Active passport required
• Excellent communication and customer service skills

Compensation & Benefits:

• Base Salary: $80K – $100K, based on experience
• Weekend Pay: $200 for Sat, $250 for Sun, or comp time
• Travel Expenses: Fully reimbursed

This is a remote role and can be based anywhere in the USA, although candidate is nearby a major airport is preferred.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.