Field Service Engineer – Fabrication Machinery

Connectology; Wisconsin; Hybrid; USD 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dedicated Field Services Engineer to join their dynamic team. In this pivotal role, you will provide exceptional support to clients by installing and demonstrating advanced CNC laser cutting, punching, and bending machines. Your expertise will not only ensure customer confidence in operating their equipment but also foster long-lasting relationships. With a strong emphasis on autonomy and professional growth, this company offers a collaborative environment where your contributions are recognized and valued. If you are passionate about technology and customer service, this opportunity is perfect for you.

Benefits

100% health care contribution

401k profit sharing

Medical, Dental, Vision, Disability, Life insurance

Company car

Company laptop

Company cellphone

Tools provided

Paid Time Off

Holidays

Qualifications

• 3-5 years of experience in field service roles, preferably in manufacturing.
• Solid background in operating or repairing fabrication machinery.

Responsibilities

• Install and demonstrate advanced CNC laser cutting and punching machines.
• Perform maintenance, troubleshooting, and repairs on machinery.

Skills

Field Service Engineering

Customer Relationship Management

Troubleshooting

Technical Training

Education

Technical Degree in Engineering or related field

Tools

CNC Laser Cutting Machines

Punching Machines

Bending Machines

Job description

Join a growing company as a Field Services Engineer: Make an Impact in the Manufacturing Industry!

Company Information:

– A sales and service leader in the fabricating and manufacturing equipment industry for over 30 years.
– Known for our top-tier customer service and cutting-edge technology, this company fosters relationships with customers that extend beyond mere transactions, focusing on building lasting partnerships.
– Achieved TRUMPF Sales Rep of the Year award in 2022.
– As a small business, the company promotes a culture of transparency and honesty, allowing employees to communicate directly with the owner without the layers typically found in larger organizations.
– 12 employees.
– Privately held.
– Focused on sustainable growth and investment in people and technology, positioning for remarkable future expansion.

This Company Values and Appreciates Their Employees:

– Opportunity to work alongside seasoned professionals, benefiting from the team’s impressive technical knowledge of the products.
– Enjoy a high level of autonomy in their work, enabling them to take ownership of their responsibilities without constant oversight.
– 100% health care contribution.
– 401k profit sharing.
– Medical, Dental, Vision, Disability, Life insurance.
– Health savings and Flex Spending options.
– Company car, laptop, cellphone, and tools.
– Paid Time Off and Holidays.

Your Role with The Company:

– You will be an essential part of our team, providing exceptional support to our clients as you install and demonstrate TRUMPF’s advanced CNC laser cutting, punching, and bending machines.
– Engaging with customers, ensuring they feel confident in operating and maintaining their equipment, ultimately fostering lasting relationships.
– Performing maintenance, troubleshooting, and repairing machinery.
– Train customers on the use and repair of machinery.
– Your expertise will contribute significantly to the company’s reputation for outstanding service quality.
– This position reports directly to the Technical Services Manager and will interact with various functions of the company, ensuring that your success and contributions are recognized throughout our organization.

Background Profile:

– 3-5 years of experience in a similar field service role, preferably within the manufacturing or machining industry.
– Experience in repairing or operating TRUMPF equipment is desired.
– Must have a solid background in operating or repairing lasers, punch breaks, or brake press fabrication machinery.
– Ability to travel Monday-Friday as needed within the state of WI.

Interested? Inquiries can be sent to [e-mail], referencing Job ID# mr3374.