Field Service Engineer 2 - Kenilworth, New Jersey

Dell Inc.; United States; On-site; USD 55,000 - 85,000; Full time

Job summary

Dell Technologies' Field Service Team in Kenilworth, New Jersey is seeking a Field Service Engineer 2 to deliver on-site installation, configuration, maintenance and repair for our customers. You will work closely with designers, solution managers and sales specialists to provide tailored services and ensure a seamless customer experience.

Join us to do the best work of your career and make a social impact by applying your technical skills, diagnosing issues, and delivering outstanding on-site

Responsibilities

• Collaborate with peers, apply technical expertise to resolve customer issues with on-site support.

Job description

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field ServiceTeam in Kenilworth, New Jersey.

What you’ll achieve

As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.