Field Service Engineer 2- Afton, Texas

Dell Technologies; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Dell Technologies in Texas is seeking a Field Service Engineer 2 to join our on-site Field Service Team. You will perform installation, configuration, integration, maintenance and repair at customer sites, ensuring a seamless service experience.

This role emphasizes diagnosing issues, using troubleshooting tools, and delivering outstanding on-site support to meet customer needs.

Responsibilities

• Collaborate with peers, apply technical expertise, diagnose tools and analytical practices to resolve customer issues, delivering outstanding on-site support and a great customer experience.

Job description

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we're responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field Service Team in Afton, Texas.

What you’ll achieve

As a Field Service Engineer, you will collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues, taking care of our customers by delivering outstanding on-site support and creating a great customer experience.