Field Service Engineer 2

Dell Inc.; Warren (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Dell Technologies is seeking a Field Service Engineer 2 to support on-site service delivery in Warren, Ohio. You will install, configure, and troubleshoot customer systems, while coordinating with engineers, solution managers and sales specialists to tailor service solutions.

The role emphasizes customer liaison, technical diagnostics, and timely issue resolution, with opportunities to grow skills across hardware, software, and networks in a dynamic field service team.

Job description

Field Services Engineer 2

At Dell Technologies, we take pride in providing our customers with a quality of service that more than matches the quality of our products. Our Field Service team is integral to making sure the service to our customers is seamless, responsive and focused. Taking our technical skills to customer sites, we’re responsible for everything from installation, configuration and integration, through to maintenance, troubleshooting and repair. Customers see us as a trusted liaison who can understand their precise needs on a host of admin and technical matters. We also work closely with our designers, solution managers and sales specialists to provide solutions.

Join us to do the best work of your career and make a profound social impact as a Field Service Engineer 2 on our Field ServiceTeam in Warren, Ohio.