Field Service Engineer 2

Daifuku North America; Hillsboro (OR); On-site; USD 65,000 - 90,000; Full time

Job summary

Daifuku North America, in Hillsboro, OR, is seeking a Field Service Engineer to maintain and service AMHS equipment at customer sites. You will proactively identify and resolve daily issues to prevent downtime and install CIP modifications.

The role requires OSHA 10, AS/BS degree, 2-4 years of experience, good communication, and willingness to travel for training or at other sites. On-site work in manufacturing environments with PPE; weekend/holiday availability.

Qualifications

• Must follow safety guidelines established for work area and wear protective clothing when exposed to hazardous materials.
• OSHA 10 certified.
• Will need to follow and understand posted work rules and procedures.
• Must be able to travel for training and/or to assist at other sites as required or requested.
• Requires good communication skills (both written and verbal) to interface effectively with customers.

Responsibilities

• LOCATE SOURCES OF PROBLEMS: Maintain and service site specific equipment as a member of the sustaining team by observing the equipment in operation.
• ENSURE OPERATION OF MACHINERY AND MECHANICAL EQUIPMENT: Perform daily Preventive Maintenance (PM’s) on all AMHS systems according to factory and customer specifications as directed by crew chief or EIC. Complete preventive maintenance requirements on equipment; following site specific procedures, operations manuals. Maintain accurate service logs and enter them in the database.
• TRAINING: Maintain L3 Certification or above on all site equipment and systems. Continuously update and modify skills as new equipment, policies and procedures are introduced.
• MAINTAIN EQUIPMENT PARTS AND SUPPLIES INVENTORIES: Insure proper tracking of parts used to ensure consignment inventory accuracy. Follow proper stock handling procedures (i.e., stock returns, parts ordering). Report inventory issues/discrepancies to EIC or SC, and work with them to correct same
• VARIOUS PROJECTS: Perform site specific projects, as assigned by the EIC and/or SC (i.e. Writing or verifying procedures, information retrieval for ongoing investigations, etc.) Assist as needed or required during new or existing equipment installs or modifications in coordination with Installation team.

Skills

Communication skills

Safety awareness

Problem solving

Teamwork

Education

AS/BS degree or technical degree

Tools

Microsoft Office

UNIX/Linux

QNX

DOS

Windows

Job description

Overview

GENERAL DESCRIPTION

To maintain Daifuku and/or other AMHS equipment as a member of the sustaining support team at the customer's facility. Must proactively look for, identify, and resolve daily issues and prevent downtime. FSE is responsible for error recovery, equipment repairs and installations of any assigned Continuing Improvement Program (CIP) modifications and upgrades. Works under minimal direction of crew chief or EIC on site.

Responsibilities

ESSENTIAL DUTIES

1. LOCATE SOURCES OF PROBLEMS:Maintain and service site specific equipment as a member of the sustaining team by observing the equipment in operation. Proactively look for, identify and resolve daily issues to prevent downtime. Listen for problems and execute various test cycle operations. Use precision measuring and test instruments. Respond to errors and troubleshoot cause of errors in a timely manner. Escalate downtime errors following the chain of command on site.

2. ENSURE OPERATION OF MACHINERY AND MECHANICAL EQUIPMENT:Perform daily Preventative Maintenance (PM’s) on all AMHS systems according to factory and customer specifications as directed by crew chief or EIC Complete preventive maintenance requirements on equipment; following site specific procedures, operations manuals. Maintain accurate service logs and enter them in the database.

3. TRAINING:Maintain L3 Certification or above on all site equipment and systems. Continuously update and modify skills as new equipment, policies and procedures are introduced.

4. MAINTAIN EQUIPMENT PARTS AND SUPPLIES INVENTORIES:Insure proper tracking of parts used to ensure consignment inventory accuracy. Follow proper stock handling procedures (i.e., stock returns, parts ordering). Report inventory issues/discrepancies to EIC or SC, and work with them to correct same

5. VARIOUS PROJECTS:Perform site specific projects, as assigned by the EIC and/or SC (i.e. Writing or verifying procedures, information retrieval for ongoing investigations, etc.) Assist as needed or required during new or existing equipment installs or modifications in coordination with Installation team.

Qualifications

SPECIAL REQUIREMENTS

Physical Demands:Stand (Occasionally)Walk (Constantly)Sit (Constantly)Handling / Fingering (Frequently)Reach Outward (Occasionally)Reach Above Shoulder (Occasionally)Climb (Occasionally)Crawl (Infrequently)Squat or Kneel (Frequently)Bend (Frequently)Twist (Constantly)Stoop (Constantly)Crouch (Constantly)

Lift/Carry:

10 lbs or less 11-20 lbs 21-50 lbs (Occasionally)51+ lbs

Push/Pull:10 lbs or less11-20 lbs 21-50 lbs (Occasionally)51+ lbs

OTHERS:

• Required to wear a cleanroom uniform and Personal Protective Equipment and work at height and in confined space.
• Will work in office and FAB settings.
• Able to tolerate clean room environment and no issues with heights.
• Able to work in confined spaces.
• Able to work on ladders, manlifts, scaffolds.
• Able to work weekends and Holidays

QUALIFICATIONS and ABILITIES

• Must follow safety guidelines established for work area and wear protective clothing when exposed to hazardous materials. Conform at all times to customer’s safety and cleanliness policies to maintain a safe and clean work environment.
• Must be OSHA 10 certified.
• Will need to follow and understand posted work rules and procedures.
• Must be able to travel for training and/or to assist at other sites as required or requested.
• Requires good communication skills (both written and verbal) to interface effectively with customers.

EDUCATION

• AS/BS degree or technical degree equivalent with 2 - 4 years’ experience or equivalent work experience required.

KNOWLEDGE (Equipment, Tools, Principles, Software, Math, etc.) & EXPERIENCE

Equipment: Equipment is site specific, see your manager for details

• Stockers (CMS-50, CMS50S, CMS50- modified to Scara Head, CMS-500,CLS-40 Non Purge, CLS-40R, CLS-50, Nikon Reticle Stocker, Nitrogen Purge Stocker, Smif pod stocker)
• Cleanway Transport systems and related peripherals (CLW-600, CLW-700, CLW-07)
• Maintain FOUP system as directed by EIC
• Equipment Log Analysis as directed by EIC

Tools:

• Hand, measurement and test tools
• Test benches and alignment jigs
• Other tools specific to job site

Software:

• Microsoft Office (Word, Excel, Power Point, and Outlook)
• UNIX, LINUX, QNX, DOS and Server experience (Preferred)
• Microsoft Windows (Required)
• Basic Networking Skills (IP addresses/Setting up wireless networks)
• MCP Software knowledge

LIMIT