Field Service Engineer

Actalent; Trenton (NJ); Remote; USD 70,000; Full time

Job summary

A leading company in engineering services seeks a Field Service Engineer to install, troubleshoot, and repair devices at customer locations. The role involves extensive travel within the North East Region and requires a background in electronic engineering technologies. This position offers a competitive salary, attractive benefits including PTO, and a supportive work environment with a focus on customer satisfaction.

Benefits

3 weeks of PTO

401(k) retirement plan with company match

Qualifications

• Degree preferred in Electronic Engineering Technology.
• Experience with hardware and software troubleshooting.
• Service-minded with a focus on customer satisfaction.

Responsibilities

• Install, troubleshoot, and repair devices at customer sites.
• Utilize diagnostic software for maintenance.
• Travel extensively within the North East Region.

Skills

Proficiency in electronics

Troubleshooting hardware

Knowledge of circuit boards

PCB design

Education

Degree in Electronic Engineering Technology

Tools

Spectro Auditor software

Salesforce

Job description

1 week ago Be among the first 25 applicants

Job Description

As a Field Service Engineer, you will be responsible for the installation, troubleshooting, and repair of spectrophotometers and other devices at customer sites using proprietary diagnostic software. Your role involves extensive travel within the North East Region to meet customer requirements.

Job Title: Field Service Engineer

Job Description

As a Field Service Engineer, you will be responsible for the installation, troubleshooting, and repair of spectrophotometers and other devices at customer sites using proprietary diagnostic software. Your role involves extensive travel within the North East Region to meet customer requirements.

Responsibilities

• Install, troubleshoot, and repair spectrophotometers and other devices at customer sites.
• Utilize diagnostic Spectro Auditor software for device maintenance.
• Travel intensively within the North East Region, with an average travel requirement of 90%.
• Engage with customers to identify potential needs and opportunities.
• Diagnose and resolve technical hardware issues related to connectivity, functioning, and performance of instruments and their components.
  
  

Essential Skills

• Proficiency in electronics, electrical systems, and hardware troubleshooting.
• Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware.
• Experience with PCB design, hardware design, and PCB layout.
  
  

Additional Skills & Qualifications

• Degree in Electronic Engineering Technology or equivalent preferred.
• Experience with Salesforce preferred.
• Service-minded with a focus on customer satisfaction.
• Valid driver's license.
  
  

Work Environment

This position requires frequent travel within the North East Region. When not traveling, you will spend 2 days in the office working alongside service technicians. The company offers a great benefits package, including 3 weeks of PTO, 7 sick days, and a 401(k) Retirement Plan with a company match after one year. The work environment is family-oriented with a low turnover rate and numerous projects in the pipeline for 2023.

Pay and Benefits

The pay range for this position is $70000.00 - $70000.00/yr.

3 weeks PTO, including the week between Christmas and New Years. 7 sick days, 401(k) Retirement Plan after 1 month of hire. Company will match up to 6% of the first 100% contributed after 1 year of hire

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jun 16, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [e-mail] for other accommodation options.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Business Consulting and Services

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