Field Service Engineer

https:/jobs.gogpac.com/gpac/search/Apply/all/2846/504391374/Field%20Service%20Engineer.html; Smyrna (TN); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading manufacturer of cutting tools is seeking a Field Service Engineer primarily based in Tennessee. This role involves significant travel (75%) for maintenance and installation of CNC machines. Ideal candidates will have a technical degree and experience in troubleshooting and operating CNC machinery. The company offers a supportive environment with travel expenses covered and competitive remuneration.

Benefits

Paid travel

Flexible weekend stays

Overtime opportunities

Qualifications

• 2-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Ability to read mechanical drawings, electrical schematics, and PLC ladder diagrams.

Responsibilities

• Provide maintenance, repair, and installation assistance for CNC machine tools.
• Create and update technical documentation.
• Train end customer's Service Engineers on newer product lines.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Technical documentation

Education

Associate's degree or Bachelor's in a technical field

Tools

CNC machines

Robotics (Fanuc, Mitsubishi, Haas)

Job description

Overview

Field Service Engineer

One of our best clients, a leading manufacturer/OEM of precision CNC manufacturing cutting tools, is looking for aField Service Engineer based out of Tennessee, working remotely and traveling the region of the surrounding states.

About the company

For over 40 years, they have been a leading producer of cutting machine tools worldwide, making top-of-the-line CNC machines, 5-axis, etc. With operations nationally and internationally, they are recession-durable. This is a long-term opportunity to grow with a leading global, stable, structured company. Those looking to build their skills with real-world experience in the field.

Responsibilities

• Provide customers with maintenance, repair, and installation assistance for CNC machine tools on-site or by telephone.
• Create and update documentation of technical information.
• Contribute to product development by assisting and training the end customer's Service Engineers on installing and maintaining newer product lines.
• Establish and build exemplary communication and customer service relationships with customers. (There''s a tech team that supports the field service engineers in-house, so they don''t have to have 100% every answer from beginning to end; trust that they have support when in the field.)

Details

• Field Service Engineers are hourly with the opportunity for overtime.
• Seventy-five percent travel, so it is best to be close to the airport. Traveling weekly.
• All travel is paid for, and you get paid while you travel. If it makes sense to stay the weekend, do what works best; they are happy to pay for the weekend stay. Of course, you are reimbursed if you use your vehicle. They take care of their team very well because they can.

Credentials Desired

• Associate’s degree or Bachelors in a technical field, trade schools or certificates work too. 2-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools. Installation, repairs, etc. Programming and operating CNC machines with 3,5,7 axis.
• Experience operating or maintaining robotics: Fanuc, Mitsubishi, Haas, Mori Seiki or other machines, Siemens controls or Heidenhaim is a plus.
• Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.