Field Service Engineer

https:/jobs.gogpac.com/gpac/search/Apply/all/3412/504391358/Field%20Service%20Engineer.html; Kentucky; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading manufacturer of CNC tools is seeking a Field Service Engineer to provide on-site maintenance, repair, and installation of CNC machine tools. This position requires 2-5 years of troubleshooting experience, an associate’s or bachelor's degree in a technical field, and strong customer service skills. Significant travel (75%) is required, and all travel expenses will be covered by the company.

Benefits

Paid travel expenses

Overtime opportunities

Weekend stay reimbursement

Qualifications

• 2-5 years of experience in electrical and mechanical troubleshooting of CNC machines.
• Experience in installing and repairing CNC machines with 3, 5, 7 axes.
• Proven ability to read mechanical drawings and electrical schematics.

Responsibilities

• Provide maintenance and installation assistance for CNC machine tools.
• Create and update documentation of technical information.
• Assist and train customers’ Service Engineers on newer product lines.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Communication skills

Education

Associate’s degree or Bachelor's in a technical field

Tools

CNC machines

Robotics

Job description

Overview

Field Service Engineer — One of our best clients, a leading manufacturer/OEM of precision CNC manufacturing cutting tools, is looking for a Field Service Engineer based out of Ohio, working remotely and traveling the region of the surrounding states.

Company

A bit about the company: For over 40 years, they have been a leading producer of cutting machine tools worldwide, making top-of-the-line CNC machines, 5-axis, etc. With operations nationally and internationally, they are recession-durable. This is a long-term opportunity to grow with a leading global, stable, structured company. Those looking to build their skills with real-world experience in the field.

Responsibilities

• Provide customers with maintenance, repair, and installation assistance for CNC machine tools on-site or by telephone.
• Create and update documentation of technical information.
• Contribute to product development by assisting and training the end customer's Service Engineers on installing and maintaining newer product lines.
• Establish and build exemplary communication and customer service relationships with customers. (There\'s a tech team that supports the field service engineers in-house, so they don\'t have to have 100% every answer from beginning to end; trust that they have support when in the field.)

Details

• Field Service Engineers are hourly with the opportunity for overtime.
• Seventy-five percent travel, so it is best to be close to the airport. Traveling weekly.
• All travel is paid for, and you get paid while you travel. If it makes sense to stay the weekend, do what works best; they are happy to pay for the weekend stay. Of course, you are reimbursed if you use your vehicle. They take care of their team very well because they can.

Credentials Desired

• Associate’s degree or Bachelors in a technical field, trade schools or certificates work too. 2-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools. Installation, repairs, etc. Programming and operating CNC machines with 3,5,7 axis.
• Experience operating or maintaining robotics: Fanuc, Mitsubishi, Haas, Mori Seiki or other machines, Siemens controls or Heidenhaim is a plus.
• Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

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