Field Service Engineer

Actalent; Frankfort (IL); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Short & long-term disability

Health Spending Account

Transportation benefits

Employee Assistance Program

Time Off / PTO / Vacation

Job summary

Actalent in Frankfort, IL, is seeking a Field Service Engineer to build and troubleshoot customer machinery, install and program customized machines from blueprints, and wire electrical panels with PLCs. You will provide technical assistance and use schematics to diagnose equipment during field service.

Domestic travel is required about 2–3 days per month. This contract-to-hire role offers an onsite manufacturing environment with a collaborative team and a focus on precision and safety.

Qualifications

• Experience troubleshooting machinery and performing diagnostics.
• Hands-on machine commissioning and startup experience.
• Proficient in PLC programming and troubleshooting.
• Ability to wire electrical panels and cabinets.

Responsibilities

• Build and troubleshoot customer machinery for adjustments.
• Use blueprints to install and program customized machines.
• Wire electrical panels and troubleshoot machinery using PLCs.
• Communicate with customers to provide technical assistance.
• Use manuals and schematics to troubleshoot mechanical equipment.
• Coordinate parts and documentation from service calls.
• Travel domestically to customer locations for 2-3 days a month.
• Act as a contact for service calls, emails, and customer visits.

Skills

Troubleshooting machinery

Machine commissioning

PLC programming

Electrical wiring

Job description

Job Title: Field Service Engineer

Job Description

This role involves building machines and troubleshooting customer machinery to ensure optimal performance. You will utilize blueprints to install and program customized machines, wire electrical panels, and troubleshoot machinery using PLCs. You will be trained on the machines you commission and will communicate with customers to provide technical assistance. Your work will involve using machine operation, maintenance manuals, drawings, blueprints, and schematics to troubleshoot mechanical equipment. You will coordinate parts and documentation following service calls, emails, and field trips, with domestic travel to customer locations approximately 2-3 days a month. You will act as a contact for the company, handling service calls, emails, and customer visits.

Responsibilities

• Build and troubleshoot customer machinery for adjustments.
• Use blueprints to install and program customized machines.
• Wire electrical panels and troubleshoot machinery using PLCs.
• Communicate with customers to provide technical assistance.
• Use manuals and schematics to troubleshoot mechanical equipment.
• Coordinate parts and documentation resulting from service calls.
• Travel domestically to customer locations for 2-3 days a month.
• Act as a contact for service calls, emails, and customer visits.

Essential Skills

• Experience in troubleshooting machinery.
• Machine commissioning expertise.
• Proficiency in PLC programming and troubleshooting.
• Ability to wire electrical panels.

Additional Skills & Qualifications

• Travel experience is advantageous.
• Experience in GMP or food industry is beneficial.
• Balanced mechanical/electrical skills (50/50).
• Service experience is a plus.

Work Environment

The work environment includes manufacturing food processing equipment. It is a clean, well-maintained, and fast-paced setting with about 12 people in the shop. The environment is quiet and temperature-controlled, ensuring it does not get too hot or cold. Team collaboration is emphasized, ensuring everyone gels well.

Job Type & Location

This is a Contract to Hire position based out of Frankfort, IL.

Pay And Benefits

The pay range for this position is $35.00 - $38.00/hr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Frankfort,IL. Application Deadline This position is anticipated to close on Sep 30, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [e-mail] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.