Field Service Engineer

ATS Automation Tooling Systems Inc; Elm (PA); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid time off

Career advancement

Tuition assistance

Job summary

SP Industries Inc., an ATS company, is seeking a Field Service Engineer based in New Jersey to support customers across NJ, NY, PA, MD, DE, and other locations as needed. This remote, field-based role requires approximately 90% travel and overnight stays as you troubleshoot and service SP Scientific equipment.

You will read blueprints and schematics, coordinate installations, and provide top-notch customer support while expanding your technical expertise in high-end scientific instruments.

Qualifications

• Experience in field service and customer-facing roles.
• Strong diagnostic and repair skills for HVAC or refrigeration systems.
• Ability to read blueprints and electrical/pneumatic/hydraulic schematics.

Responsibilities

• Travel to customer sites for installation, service, and calibration with autonomy.
• Install, troubleshoot, repair, test, and validate complex SP Scientific equipment.
• Interpret blueprints and schematics; diagnose refrigeration systems and related issues.

Skills

Field service

HVAC

Troubleshooting

Reading blueprints

Electrical schematics

Mechanical assembly

PLC controls

Electrical knowledge

Welding/Brazing

Customer support

Education

AAS in electrical or mechanical or related field

Two-year college/technical school

Tools

Test equipment

Job description

SP Industries Inc. an ATS company,has an exciting opportunity for a Field Service Engineer based in New Jersey to support customers across NJ, NY, PA, MD, DE, and other locations as needed. This is a remote, field-based role requiring approximately 90% travel, including overnight stays. If you're a skilled HVAC or refrigeration technician/engineer who’s ready to move beyond basic service calls and join a company where your skills will be challenged, valued, and expanded we want to hear from you. Take your technical expertise into the exciting world of high-end scientific equipment, solve problems and make an impact!

Responsibilities and Qualifications

• This job gets you out of the shop and into the field traveling to customer sites with a high degree of autonomy. Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment.
• Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.
• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
• Responsible for supervising and/or executing field installation and testing of equipment
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
• Works independently with minimal technical supervision
• Autonomous troubleshooting of various models of SP Scientific Equipment.
• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
• Responsible for supervising and/or executing field installation and testing of equipment
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field. Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
• Works independently with minimal technical supervision
• Autonomous troubleshooting of various models of SP Scientific Equipment
• Experience in refrigeration, compressors, and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.
• Able to independently coordinate/perform the installation of complex, structural capital equipment
• Able to assemble complex, often large, mechanical assemblies
• Independent troubleshooting of complex mechanical and refrigeration systems
• Able to perform manufacturing processes such as brazing, welding, etc
• Independently able to decipher electrical, mechanical, and process flow schematics
• AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
• Refrigeration (EPA Universal Card) Required or can be obtained 120 days post hire.
• Basic understanding of PLC Controls including ladder logic.
• Familiarity and use of test equipment.
• Plumbing, including piping and brazing.
• Electrical/Electronic knowledge.
• Mechanical Skills.
• Computer Skills
• Degree or Certificate from from approved two year college or technical school in related field, five years related experience, or equivalent education and experience.

Safety & Health Responsibilities

• All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner.
• Work in compliance with divisional health, safety and environmental procedures
• Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
• Report defect in any equipment or protective device
• Ensure that the required protective equipment is used for the assigned tasks
• Attend all required health, safety and environmental training

Company Values and Vision

The three parallelograms in our logo reflect our core company values: People, Process, and Performance . As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. We provide a wide range of innovative and high-quality scientific products that improve people’s lives

Benefits

• We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
• We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
• You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth

Equal Opportunity

SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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