Field Service Engineer

Trumpf, Inc.; Dallas (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading high-tech company is seeking a Field Service Engineer to provide technical service for CNC fabricating machines across the USA, Canada, and Mexico. The ideal candidate is a hands-on problem solver with expertise in electronics and mechanics, eager to travel. This role offers a competitive salary and a comprehensive benefits package, including medical, vision, dental, and 401K plans.

Benefits

Competitive salary

Generous benefits package

Career advancement opportunities

Qualifications

• Hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Focused on customer service and quality.
• Eager to travel 100%.

Responsibilities

• Travel to install, service, troubleshoot and repair TRUMPF CNC fabricating machines.
• Provide high-quality technical service to ensure machine performance.
• Train customers to operate and/or service machines.

Skills

Problem-solving

Customer service

Technological savvy

Electronics expertise

Mechanical skills

Job description

Your new role: TRUMPF Field Service Engineer

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Do you thrive when solving problems on your own or as part of a team? Do you enjoy travel, learning about new places, and meeting new people? Are you interested in becoming a skilled mobile service technician?

This opportunity reports into our Farmington, CT office and is offered as 100% remote.

• Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
• Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
• Document customer machine information and technical conditions and make improvement suggestions.
• Train customers to operate and/or service machines to ensure maximum productivity.
• Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.

Why TRUMPF is right for you

• At TRUMPF, you can develop your career by working on a wide range of innovative products across many exciting technologies.
• You have the opportunity to continuously grow within your existing role and be rewarded for it.
• We are an international company, offering employees opportunities in the U.S. and around the globe.
• We are a family-owned business with a long-term strategy. We care about all the members of our team.

You should be

• Flexible, professional, curious, and bold!
• A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
• Focused on customer service and quality.
• Technologically savvy and experienced in software and file management.
• Eager to travel 100%

In return we offer

• Competitive salary
• A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave
• Opportunities to advance and further your career

TRUMPF Inc. endeavors to make TRUMPF careers pages accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance in completing the applications process, please contact our HR department at 860.255.6000 or at [e-mail]. This contact information is for accommodation requests only and can not be used to inquire about the status of application.