Field Service Engineer

https:/jobs.gogpac.com/gpac/search/Apply/all/4224/504391363/Field%20Service%20Engineer.html; Columbus (OH); Remote; USD 80,000 - 100,000; Full time

Job summary

A national machine tools company is seeking a Field Service Engineer based in Ohio. The role involves significant travel and remote work, providing maintenance and support for CNC machine tools. Candidates need an associate's or bachelor's degree in a technical field and 2-5 years of experience in troubleshooting and maintenance. The company offers a substantial support system for field engineers and covers all travel expenses.

Benefits

Paid travel

Overtime opportunities

Weekend stay reimbursements

Qualifications

• 2-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
• Experience programming and operating CNC machines with 3, 5, and 7 axis.
• Proven ability to read mechanical drawings and electrical schematics.

Responsibilities

• Provide maintenance, repair, and installation assistance for CNC machine tools.
• Create and update documentation of technical information.
• Train and assist end-customers’ Service Engineers on newer product lines.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Customer service

Communication

Reading mechanical drawings

Education

Associate’s degree in a technical field

Bachelor’s degree in a technical field

Trade schools or certificates

Tools

CNC machines

Fanuc

Mitsubishi

Siemens controls

Heidenhaim

Job description

Overview

Field Service Engineer — One of our best clients, a leading manufacturer/OEM of precision CNC manufacturing cutting tools, is looking for a Field Service Engineer based out of Ohio, working remotely and traveling the region of the surrounding states.

Company

A bit about the company: For over 40 years, they have been a leading producer of cutting machine tools worldwide, making top-of-the-line CNC machines, 5-axis, etc. With operations nationally and internationally, they are recession-durable. This is a long-term opportunity to grow with a leading global, stable, structured company. Those looking to build their skills with real-world experience in the field.

Responsibilities

• Provide customers with maintenance, repair, and installation assistance for CNC machine tools on-site or by telephone.
• Create and update documentation of technical information.
• Contribute to product development by assisting and training the end customer's Service Engineers on installing and maintaining newer product lines.
• Establish and build exemplary communication and customer service relationships with customers. (There\'s a tech team that supports the field service engineers in-house, so they don\'t have to have 100% every answer from beginning to end; trust that they have support when in the field.)

Details

• Field Service Engineers are hourly with the opportunity for overtime.
• Seventy-five percent travel, so it is best to be close to the airport. Traveling weekly.
• All travel is paid for, and you get paid while you travel. If it makes sense to stay the weekend, do what works best; they are happy to pay for the weekend stay. Of course, you are reimbursed if you use your vehicle. They take care of their team very well because they can.

Credentials Desired

• Associate’s degree or Bachelors in a technical field, trade schools or certificates work too. 2-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools. Installation, repairs, etc. Programming and operating CNC machines with 3,5,7 axis.
• Experience operating or maintaining robotics: Fanuc, Mitsubishi, Haas, Mori Seiki or other machines, Siemens controls or Heidenhaim is a plus.
• Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.

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