Field Service Engineer

Jobtailor; Colorado; On-site; USD 70,000 - 90,000; Full time

Job summary

Jobtailor is seeking a field service engineer to install, troubleshoot, and repair TRUMPF CNC machines nationwide. You will work directly with customers, ensuring machines operate within tolerance and providing diagnostic feedback to support teams.

Travel nationwide is required, with overnight stays and occasional weekend trips. A solid background in electronics, mechanics, hydraulics, and diagnostics will help you optimize machine performance and deliver exceptional customer training.

Qualifications

• Associates program or technical school degree in Engineering principles, or a suitable combination of education and work experience.
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful.
• Must have and maintain a clean and valid driver's license and record.
• Willingness to travel 100% nationwide, including overnight stays and occasional weekend and international travel.

Responsibilities

• Install, troubleshoot, maintain and repair TRUMPF CNC machines.
• Work with customers and machines to ensure proper operation.
• Provide diagnostic feedback and coordinate with Product Support.
• Submit organized service reports after each repair mission.
• Build and develop strong customer relationships.

Skills

CNC Installation

Troubleshooting

Repair

Electronics

Digital Circuits

Wiring

Mechanics

Hydraulics

File Management

Technical Support

Education

Associates degree in Engineering principles

Tools

Diagnostic Tools

Computer Programs

Job description

• Install, troubleshoot, maintain and repair TRUMPF CNC machines
• Work closely with customers and machines to ensure equipment operates within expected tolerance
• Work with Product Support for technical assistance and provide diagnostic feedback
• Use visual clues, computer programs and diagnostic tools to diagnose machine difficulties
• Read and use company repair manuals and work orders for repairs
• Suggest adjustments or updates to existing technical documentation
• Assemble, install and align equipment; clean, replace or install parts
• Accurately report technical conditions and machine information to PSG and management
• Interface with applications, sales, engineering, production and other cross-functional teams
• Provide onsite customer training for machine operation and repair
• Submit organized service reports for each repair mission
• Build and develop strong customer relationships

Requirements

• Associates program or technical school degree in Engineering principles, or a suitable combination of education and work experience
• Experience in computer software, file management, electronics, digital circuits, wiring, mechanics and hydraulics is helpful
• Must have and maintain a clean and valid driver's license and record
• Willingness to travel 100% nationwide, including overnight stays and occasional weekend and international travel

Core Competencies

Demonstrates expertise in installing, troubleshooting, and maintaining TRUMPF CNC machines while ensuring optimal operation through effective customer interaction and technical support. Proficient in using diagnostic tools and technical documentation to enhance machine performance and customer training.

Highest-signal resume keywords

• TRUMPF CNC Machine Maintenance
• Technical Documentation Management
• Customer Relationship Building
• Diagnostic Tool Utilization
• Electronics and Mechanics Knowledge

ATS Optimization Keywords

Hard Skills

• CNC Machine Installation
• Troubleshooting
• Repair
• Electronics
• Digital Circuits
• Wiring
• Mechanics
• Hydraulics
• File Management
• Technical Support

Soft Skills

• Customer Training
• Communication
• Collaboration

Certifications & Qualifications

• Valid Driver's License

Industry Keywords

• Engineering Principles
• Technical School Degree
• Service Reports
• Cross-Functional Teams
• Nationwide Travel

Tools & Technologies

• Diagnostic Tools
• Computer Programs