Field Service Engineer

Honeywell International Inc; Augusta (ME); On-site; USD 49,000 - 62,000; Full time

Job summary

Honeywell International Inc in Augusta, ME is seeking a Field Service Engineer to install, maintain and repair Honeywell Building Automation systems. You will provide on-site technical support, troubleshoot complex issues and ensure optimal system performance while delivering exceptional service to customers.

Reporting to the Sr. Field Service Supervisor, you will perform installations, start-ups, preventive maintenance, and training for customers and junior technicians.

Qualifications

• 5+ years of BAS/BMS experience including installation, programming, commissioning and troubleshooting.
• 5+ years of HVAC controls/DDC experience.
• 5+ years of experience troubleshooting controllers.
• 5+ years of experience with BACnet, LON, Modbus and other open protocols.
• 5+ years of experience with system startup, commissioning, preventive maintenance and optimization.
• 5+ years of reading schematics, control drawings and integrating third-party systems.
• 5+ years of customer-facing technical support experience.

Responsibilities

• Provide technical support and troubleshooting for BAS/BMS on-site.
• Install, maintain and repair control systems, sensors and equipment.
• Collaborate with cross-functional teams to resolve issues and optimize performance.
• Conduct training sessions for customers and junior technicians.
• Ensure compliance with safety standards and regulatory requirements.

Skills

BAS/BMS knowledge

HVAC controls / DDC

Troubleshooting controllers

Open protocols (BACnet)

Startup / commissioning / maintenance

Reading schematics / drawings

Customer-facing technical support

Tridium Niagara N4

Education

Bachelor’s degree in Engineering or related field

Tools

BACnet

LON

Modbus

Control systems hardware

Job description

As a Field Service Engineer here at Honeywell, you will provide technical expertise and support to ensure the successful installation, maintenance, and repair of Honeywell Building Automation systems. You will play a key role in delivering exceptional service to our customers, troubleshooting complex issues, and ensuring optimal system performance.

You will report directly to our Sr. Field Service Supervisor and you’ll work out of our Augusta, ME location on an On-site work schedule.

In this role, you will impact customer satisfaction by ensuring reliable operation of building automation systems, contributing to energy efficiency and safety in our customers’ facilities.

KEY RESPONSIBILITIES

• Provide technical support and troubleshooting for Honeywell Building Automation systems on-site.

• Perform installation, maintenance, and repair of control systems, sensors, and related equipment.

• Collaborate with cross-functional teams to resolve customer issues and optimize system performance.

• Conduct training sessions for customers and junior technicians as needed.

• Ensure compliance with company policies, safety standards, and regulatory requirements.

Must Have:

• 5+ years of Building Automation Systems (BAS/BMS) experience, including installation, programming, commissioning, and troubleshooting.

• 5+ years of HVAC controls/DDC experience.

• 5+ years of experience troubleshooting controllers.

• 5+ years of experience with BACnet, LON, Modbus, and other open protocols.

• 5+ years of experience with system startup, commissioning, preventive maintenance, and optimization.

• 5+ years of experience reading schematics, control drawings, and integrating third-party systems.

• 5+ years of customer-facing technical support experience.

• 5+ years of hands-on experience with Tridium Niagara N4 platform.

We Value:

• Familiarity with similar HVAC controls and programming including Siemens, Johnson Controls and Schneider

• Strong customer service, communication, and problem-solving skills.

• Ability to work independently and manage multiple service calls efficiently.

• Strong problem-solving skills and attention to detail.

• Experience working with Honeywell Building Automation products and solutions

• Bachelor’s degree in Engineering or related technical field is preferred.

• Willingness to travel as required to customer sites.

The hourly range for this position is $35.82-$44.83. Please note that this compensation information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations.

ABOUT HONEYWELL TECHNOLOGIES

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial, and process sectors with a broad portfolio of services, solutions, and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy. Learn more (https://www.honeywell.com/us/en)

THE BUSINESS UNIT

Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally. To learn more, please visit https://buildings.honeywell.com/

BENEFITS OF WORKING FOR HONEYWELL

In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell

The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: November 3, 2026

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Learn more (https://www.honeywell.com/us/en/company/inclusion-and-engagement)

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.