Field Service Engine Technician

Cummins; Ocala (FL); Hybrid; USD 42,000 - 68,000; Full time

Job summary

Cummins Inc. is seeking a Field Service Diesel Engine Technician in Ocala, FL to perform in-field engine repairs and rebuilds. You will develop strong customer relations and apply documented procedures to complete repairs, including parts/tools preparation.

Expect on-site work with on-call responsibilities and adherence to safety policies. The role requires advanced technician skills, flexibility for different hours, a valid driver's license, and a DOT physical.

Qualifications

• Technician with advanced field servicing capabilities and flexibility for varying hours.
• Strong customer relations and communication skills to address needs in the field.
• Ability to follow documented repair procedures and prepare parts/tools for maintenance.

Responsibilities

• Complete repairs and rebuilds on engines in the field.
• Develop productive customer relations and ensure prompt attention to needs.
• Apply procedures to complete repairs and schedule maintenance; prepare parts/tools.

Skills

Advanced technician level III

Customer service

On-site field service

Emergency on-call readiness

Education

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from technical institution

Job description

We are looking for a talented Field Service Diesel Engine Technician / Mechanic to join our team specializing in engine repairs for our Distribution Business in Ocala, FL.

In this role, you will make an impact in the following ways:

• Complete repairs and rebuilds on engine products in the field.

• Develop productive customer relations and ensures prompt and efficient attention to customer needs.

• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.

• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.

• Complete training in line with skill and business requirements

• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

To be successful in this role you will need the following:

• (Advanced) Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location, including EV and Power Generation; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets. Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.

• Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.

• Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.

• Locally valid driving permit

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.

Education, Licenses, Certifications:

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Significant field service work experience

Electrical Vehicle and Power Generation

Expert level knowledge of and/or experience with engine products

Customer service experience

Experience providing technical advice and coaching to more junior technicians (preferred)

Electrical Vehicle and some power gen.

• A current valid license is required for this role

• This role requires a 5 year motor vehicle report, free from major violations

• This role requires applicant to pass a Department of Transportation (DOT) physical

• 3 years driving experience

• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use

-Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

ReqID 2436054

Relocation Package Yes

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.