Field Service Engine Technician

Cummins; Manassas (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Relocation package

Job summary

Cummins Inc. is seeking a Field Service Diesel Engine Technician/Mechanic in Manassas, VA, to repair and rebuild engine products in the field and build strong customer relationships. You will apply documented procedures, schedule maintenance, and prepare parts and tools while completing required documentation.

The role requires significant field service experience, expert engine knowledge, and strong customer service skills. On-call weekends and DOT-related obligations may apply.

Qualifications

• Significant field service experience.
• Expert knowledge of engine products.
• Customer service experience.
• Experience coaching junior technicians.
• On-call weekends according to rotation plan.

Responsibilities

• Complete repairs and rebuilds on engine products in the field.
• Develop productive customer relations and ensure prompt and efficient attention to customer needs.
• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.
• Assist with completion of required documentation, such as work completed documentation, time sheets, warranty claims and quality forms.
• Complete training in line with skill and business requirements.
• Ensure adherence to Health, Safety & Environmental policies and report issues to supervisor.

Skills

Field service

Diesel engines

Customer service

Train junior technicians

On-call availability

Education

Apprentice Trained Engine Technician

Vocational diploma

Locally valid driving permit

Tools

CDL (if required)

Job description

We are looking for a talented Field Service Diesel Engine Technician / Mechanic to join our team specializing in engine repairs for our Distribution Business in Manassas, VA.

In this role, you will make an impact in the following ways:

• Complete repairs and rebuilds on engine products in the field.

• Develop productive customer relations and ensures prompt and efficient attention to customer needs.

• Apply documented procedures and policies to complete repairs and schedule maintenance, including preparing required parts and tools.

• Assist with completion required documentation, such as work completed documentation, time sheets, warranty claims and quality forms, via handwritten forms or business system input screens.

• Complete training in line with skill and business requirements

• Ensure adherence to all meaningful Health, Safety & Environmental policies, procedures and legislation and reports any issues / incidents to their supervisor.

To be successful in this role you will need the following:

• Technician Level III: Significant relevant technician experience; qualified to perform work on most or all of products in-scope for a technician at this location; frequently engaged in complex diagnosis and repair; requires minimal to no supervision; ability to effectively train and guide less experienced technicians of varying skillsets. Flexibility to work various hours and days of the week with the ability to be on call and available for emergency needs.

• Must meet all requirements to drive a Company vehicle including a valid driver’s license and insurance.

• Must be able to physically lift 50 pounds occasionally, wear required personal protective equipment as required.

• Locally valid driving permit

Education, Licenses, Certifications:

Apprentice Trained Engine Technician (Preferred)

Vocational diploma from relevant technical institution

Locally valid driving permit

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Significant field service work experience

Expert level knowledge of and/or experience with engine products

Customer service experience

Experience providing technical advice and coaching to more junior technicians (preferred)

Field Service Engine Technician position, available for on call weekends according to rotation plan, driver license required,

Nice to Have:

• A CDL may be required to obtain upon hire

• Federal law requires a CDL holder to be 21 years of age or older

Must Have:

• A current valid license is required for this role

• This role requires a 5-year motor vehicle report, free from major violations

• This role requires applicant to pass a Department of Transportation (DOT) physical

• 3 years driving experience

• This role is subject to Department of Transportation (DOT) driving regulations including Hours of Service and Electronic Log Booking Device use

• Federal law requires operators of commercial vehicles to be 21 years of age or older, applicant must be 21 years of age

• A current valid license is required for this role

• Must be 18 years old with 2 years driving experience

• This role requires a 5 year motor vehicle report, free from major violations

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

Relocation Package Yes

100% On-Site No

Cummins and E-Verify

At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law. Cummins validates the right to work using E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Visit http://EEOC.gov to know your rights on workplace discrimination.