Field Service Director - Mid-Atlantic

CARFAX; Fairfax Station (VA); Remote; USD 100,000 - 130,000; Full time

Job summary

A leading automotive data company in Virginia is seeking a Field Service Director to lead a remote account management team. The role involves managing dealer accounts, driving revenue growth, and establishing strong client partnerships. Candidates should have extensive experience in field sales or account management, preferably with a background in the automotive industry. The company offers competitive compensation, generous time-off policies, and opportunities for professional development.

Benefits

Competitive compensation

401(k)

Annual bonus program

Generous time-off policies

4-Day summer work weeks

Qualifications

• 8+ years of experience managing a field-based team.
• Direct field sales or account management experience required.
• Strong client partnerships and consulting skills.
• Goal oriented and able to work independently.

Responsibilities

• Lead, train, and develop Regional Account Managers.
• Develop metrics to measure team effectiveness.
• Collaborate to reach sales and management goals.

Skills

Management

Account Management

Communication

Negotiation

Microsoft Excel

Salesforce.com

Job description

Overview

Join Our Winning Team as a Field Service Director – Mid Atlantic. At CARFAX, we are mission-focused on helping to grow a brand built on accuracy and integrity. We care deeply about our products and our customers. We’re more than just a company: We help millions of consumers make more-informed decisions every day. We know that our teammates are our most valuable asset, and we value a balanced life while tackling challenging projects in a fast-paced environment. The Field Service Director will be responsible for the development, training, and management of a remote Account Management team located in the Mid-Atlantic region. This team manages dealer accounts and drives revenue growth within existing dealer business. If you are a senior account management leader that takes pride in always being at the top of your game and would like to put that passion to work at a company of all-stars, we would like to hear from you.

Responsibilities

• Lead, Train, Develop and Recruit Regional Account Managers in your assigned territory
• Develop appropriate metrics to measure your team’s effectiveness in consumer and dealer usage, consumer branding, and dealer retention
• Work with clients and partners to provide new dealer product offerings
• Develop and train staff for increasing job responsibilities and productivity
• Collaborate with leaders across the business to identify strategies to achieve sales and account management goals and uncover new, high-value opportunities

To be considered for this role, you will need

• 8+ years of experience managing a field-based team
• Direct, field sales or account management experience required; automotive industry experience is a plus
• Experience establishing strong client partnerships
• Strong communication and polished presentation skills
• Excellent consulting and negotiation skills
• Goal oriented and results focused with the ability to work independently
• Enthusiastic, highly motivated individuals with a serious work ethic are required
• Excellent Microsoft Excel and proficient Salesforce.com skills
• Excellent planning and follow up skills

What’s in it for you

• Competitive compensation, benefits and generous time-off policies
• 4-Day summer work weeks and a winter holiday break
• 401(k)
• Annual bonus program
• For a comprehensive list of benefits, please visit our website (benefits page)

Don’t just take our word for it

• 10X Virginia Business Best Places to Work
• 9X Washingtonian Great Places to Work
• 10X Washington Post Top Workplace
• 3X St. Louis Post-Dispatch Best Places to Work