Field Service & Customer Care Rep (Company Vehicle)

Rug-Doctor-1; Lancaster (CA); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Company vehicle with fuel/maintenance/

Paid training

Company uniforms

Company credit card for business exp.

Paid Time Off and Holidays

Medical, dental, vision, STD/LTD, Life

401(k) plan with Company match

Educational Reimbursement

Job summary

Rug Doctor is hiring for an Area Service Representative to manage delivery of products and servicing of display/equipment across a assigned retail route. This full-time, Monday–Friday position emphasizes customer service, independence and reliability in a fast-paced environment.

The ASR will maintain clean, stocked rental displays, inspect and service machines, and support new processes. Valid driver’s license and ability to lift up to 50–75 lbs are required.

Qualifications

• Must be at least 21 years old.
• High school diploma or GED (preferred).
• Valid state driver’s license and clean driving record.
• Meet physical requirements – bending, stooping, kneeling, lift/raise up to 50lbs from ground to higher levels, and manually push/pull up to 75 lbs.
• Ability to work in different climates – hot, cold, etc.
• The ability to drive a vehicle for consecutive hours in day.

Responsibilities

• Deliver products and service display/equipment while providing customer service to retail accounts on an assigned route.
• Maintain rental displays, ensuring they are clean, stocked and up-to-date at multiple locations.
• Inspect, clean, and service rental machines on each service stop.
• Implement new processes and procedures as needed.
• Work independently and manage daily productivity on a full-time schedule (38–40 hours).

Skills

Communication skills

Customer service

Independent worker

Problem solving

Mechanical aptitude

Basic computer skills

Self-management

Positive attitude

Education

High school diploma or GED

Job description

Rug Doctor is hiring for an Area Service Representative to manage delivery of products and servicing of display/equipment across a assigned retail route. This full-time, Monday–Friday position emphasizes customer service, independence and reliability in a fast-paced environment.

The ASR will maintain clean, stocked rental displays, inspect and service machines, and support new processes. Valid driver’s license and ability to lift up to 50–75 lbs are required.