Field Service Commissioning Technician

Bloom Energy; Boise (ID); Hybrid; USD 33,131 - 47,678; Full time

Job summary

Bloom Energy is seeking a Field Service Technician to provide outstanding service in fuel cell technology. This role involves working autonomously while performing electrical diagnostics and preventative maintenance. You will be responsible for operating a service vehicle, managing service reports, and building positive customer relationships.

The ideal candidate should possess a high school diploma or relevant experience in electrical fields, possess strong troubleshooting skills, and be able to travel within a large service district as needed.

Qualifications

• High school diploma & 6 years of experience in electrical, process controls, or electro-mechanical fields.
• Technical diploma, Journeymen Certification, or Electrician Certification in a technical field.

Responsibilities

• Provide fuel cell service during field visit dispatches.
• Operate a service vehicle safely.
• Manage on-site preventative maintenance, repair, and diagnostics.

Skills

Electrical troubleshooting

Safety standards compliance

Electrical systems knowledge

Mechanical system aptitude

Effective communication

Education

High school diploma with 6 years of experience

Technical diploma or relevant certification

Tools

Electrical test equipment

Blueprints and electrical diagrams

Job description

Field Service Technician

Bloom Energy, a solid oxide fuel cell company, is looking for a Field Service Technician to join its world‑class team. This individual should be a dynamic professional who is looking for a rewarding future in one of today’s most exciting technologies.

Location

Remote Field Office (Remote employee)

Role and Responsibilities

• Provide fuel cell service during field visit dispatches
• Operate a service vehicle safely
• Create daily workflows for oneself from a list of scheduled tasks (regularly assigned to work autonomously)
• Manage on‑site preventative maintenance, repair, test, and diagnostic tasks
• Follow company procedures and protocols
• Diagnose errors or technical problems and determine/implement proper solutions
• Cooperate with a technical team and share information across the organization
• Comprehend and follow customer access requirements
• Maintain service vehicle and spare part inventory
• Build positive relationships with customers
• Produce timely and detailed service reports as required
• Other responsibilities as assigned
• Required to reside within the Service District

Training

Two initial training sessions of up to four weeks each in Sunnyvale, CA.

Education and Experience

• High school diploma & 6 years’ experience in electrical, process controls, or electro‑mechanical fields
• Technical diploma, Journeymen Certification, Electrician Certification in a technical field and relevant industry experience of 4 years (electrician, electronics technician, field service, technician, test engineer, etc.)
• 5 years or more relevant experience in commercial electrical, combined with electrical‑related military experience (e.g., Navy Nuclear Electronics/Electrical Technician, or other technical position, military certified electrician or technician, Gas Turbine Electrician)

Skills and Experience

• Strong electrical troubleshooting/diagnostic skills required
• Familiar with safety standards, especially those related to electrical work (OSHA & NFPA 70E)
• Prior experience as an electrician or electrical technician working with any of the following technologies: three‑phase systems, uninterruptible power supplies, electrical generation and distribution systems, power electronics, automatic transfer switches, and microprocessor based control platforms
• Experience with various electrical/electronic test and measurement equipment
• Able to read and interpret electrical single line diagrams and blueprints
• Experience with performing equipment maintenance in accordance with ANSI/NETA standards for Electrical Power
• Mechanical system aptitude, to include troubleshooting/repair skills
• Highly motivated and able to work autonomously
• Demonstrates sound judgment in the resolution of complex problems
• Team player who exhibits a high level of integrity and professionalism
• Communicates written and verbal English effectively
• Able to execute against written and verbal procedures and sequenced work instructions
• Able to regularly handle equipment up to 50lbs., occasionally may lift up to 70 lbs.
• Able to reach, squat, bend, and twist during the work day
• Able to use a ladder or stepstool regularly
• Able to facilitate 24X7 on‑call duty
• Able to facilitate shift work as needed
• Able to regularly work alternative schedules (one week/month of Wednesday‑Sunday, for example)
• Able to regularly support overtime to achieve quarterly goals
• Able to regularly travel (drive) throughout a large Service District (e.g., “Southern California District”)
• Able to travel occasionally to other US and international destinations
• Able to maintain a driving record in good standing

Salary Ranges

$24.05 - $34.61 per hour

Fraud Prevention

We are aware there are instances where individuals are receiving job offers that fraudulently allege to be from Bloom Energy or one of our business units. This type of fraud can be carried out through false websites, or through fake e‑mails claiming to be from the company or social media. We never ask for personal information such as your bank account, Social Security numbers or National ID’s, via social media or chat‑based applications, nor do we send or request payments for the purchase of business related equipment. If you suspect fraud, please report it to your local authorities immediately.