Field Service Automation Specialist

Puffer-Sweiven; San Antonio (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Puffer-Sweiven, serving the Central and Gulf Coast regions of Texas, is seeking a seasoned field service professional with strong valve knowledge to perform refurbishments and on-site support. You will work directly with customers and sales teams to assess needs and implement effective automation and valve solutions.

Ideal candidates bring 5+ years in process-industry field service, hands-on valve and instrumentation experience, and proficiency with MS Office.

Qualifications

• 5+ years field service experience in process industry or equivalent.
• Demonstrated working knowledge of control valves, isolation valves, regulators, and other field instruments.
• Proficient with MS Office and basic networking.

Responsibilities

• Perform valve refurbish activities including preventative and corrective maintenance, actuator regrease, electrical equipment removal/installation, valve position limit switch setup on pressure relief and control valves.
• Maintain industry knowledge including trends, technology advancements, and competitive landscape.
• Perform onsite walk-downs to scope repair requirements and recommend repair options.
• Perform in-line testing of valves and diagnostics of valves and instruments.
• Collaborate with sales and customers to assess needs and outline a course of action using our products and services.
• Support sales teams in selling field service by aligning capabilities with customer needs and clearly defining scope.
• Develop knowledge of Puffer-Sweiven and Emerson products and solutions.
• Identify opportunities for new services.

Skills

Field service

Valve knowledge

MS Office

Networking

Education

Associate degree in instrumentation or process technology

Job description

For over 80 years, Puffer-Sweiven has set the standard in equipment and services for process control, automation, safety, and reliability. We help process-intensive facilities run more efficiently and safely by delivering quality products, technical support, and knowledgeable staff to implement the needed process solutions — with the goal of exceeding customer expectations. Our dedication brings the most advanced products and services to our customers throughout the Central and Gulf Coast regions of Texas.

As anEmersonImpact Partner, we offer a broad base of superior solutions including the top product lines for a given application. Our specialties at Puffer-Sweiven include:

• Process Control & Safety Systems
• Control Valves & Regulators
• Isolation Valves & Actuation
• Oil & Gas Automation
• Reliability Solutions & Services
• Pressure Management
• Specialty Pumps & Rotating Equipment
• Instrumentation

Duties and Responsibilities

• Perform valve refurbish activities including preventative and corrective maintenance, actuator regrease, electrical equipment removal/installation, valve position limit switch setup on pressure relief and control valves.
• Maintain a high degree of industry knowledge and awareness, including, trends, technology advancements, significant accomplishments by others in the business, state of the competition, significant events related to our business and the customers’ business.
• Perform onsite walk-downs to scope repair requirements and recommend repair options.
• Performs in-line testing of valves. Performs diagnostics and troubleshooting of valves and instruments.
• Works with sales and customers in a consultative capacity to assess customer needs for automation and controls to outline a recommended course of action that utilizes the products and services represented by Company.
• Support all sales teams in selling field service through:
• Matching our capabilities with customer needs.
• Technical scope definition to ensure scope is known by all.
• Utilize ValveTrac, IRIS, and related tools to develop customer-facing reports for job completion.
• Support occasional on-site commissioning and startup requests.
• Develop extensive knowledge of Puffer and Emerson products and solutions.
• Identify opportunities for the development of new services.

QUALIFICATIONS

Education/Knowledge

• Associate degree in instrumentation or process technology, or equivalent work experience.

Experience/Skills

• 5+ years field service experience with process industry background, or a combination of education and experience.
• Demonstrated working knowledge of on control valves, Isolation valves, regulators, and other field instruments.
• Good level of PC proficiency including MS Office products, Windows operating systems, and networking.

COMPETENCIES

• Excellent communication, personal and presentation skills.
• Excellent organizational and problems solving skills.
• Exhibits self-confidence, professionalism, good judgment, initiative, innovation and independent thinking.
• Strong ability to develop and implement both strategic and tactical plans in a multidimensional environment.
• Ability to lead, motivate and manage for results.
• Strong business acumen.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.