Field Service Associate

GENDA Americas; Orlando (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Sign-on bonus

Company vehicle provided

Life insurance

Disability coverage

401(k) with company match

Paid time off

Flexible hours

Pregnancy disability leave

Job summary

GENDA Americas, the North American hub of GENDA, seeks a diligent Field Operations Merchandiser in Orlando, FL. This full-time role involves stocking and servicing vending machines, collecting payments, and ensuring machines operate smoothly for customers.

The position requires weekend shifts, a valid driver's license, and the ability to lift up to 50 pounds. A $1,000 sign-on bonus is offered for eligible new hires. Company vehicle provided.

Qualifications

• Must be at least 18 years old with a valid driver's license.
• Retail merchandiser should have strong general mathematical skills.
• Ability to regularly lift 25 pounds and occasionally lift up to 50 pounds.
• Mechanical aptitude with ability to perform basic machine repair strongly preferred.
• Efficient at managing a workload with minimal supervision.
• Solid organization skills and ability to use a phone, text, email and basic apps on company iPhone.

Responsibilities

• Clean and maintain machines to meet company standards and provide a positive customer experience.
• Collect cash, coins, and tokens; record meter readings and prepare deposits.
• Perform basic troubleshooting and minor equipment repairs; seek technical support as needed.
• Maintain security and accountability of all company money, equipment, merchandise, and supplies.
• Build and maintain positive relationships with customer locations and staff.
• Occasionally assist other Field staff with installing/removing equipment at locations.

Skills

Driver's license

Math skills

Mechanical aptitude

Computer literacy

Reliable attendance

Job description

Kiosk - Field Operations Full Time Manual Labor Orlando, FL, US

2 days ago Requisition ID: 1227

Salary Range: $20.00 To $22.00 Hourly

Schedule: Full-time, 40 hours per week, including required Saturday and Sunday shifts.

GENDA Americas, is the leading amusement vending service with 55,000+ machines in 15,000+ locations nationwide. We are seeking a passionate merchandiser who thrives independently and delivers results.

***Join Our Team and Earn a $1,000 Sign-On Bonus!

Sign-on bonus available for eligible new hires only. Bonus will be paid after 90 days of continuous employment, provided the employee remains actively employed and in good standing on the payment date. Applicable taxes will be withheld.

Our motto is “Clean, Full and Working,” which means you will:

• Clean and maintain machines to meet company standards and provide a positive customer experience.


• Collect cash, coins, and tokens; accurately record meter readings and prepare deposits as assigned.


• Perform basic troubleshooting and minor equipment repairs, with additional technical support available as needed.


• Maintain security and accountability of all company money, equipment, merchandise, and supplies.


• Build and maintain positive relationships with customer locations and staff.


• Occasionally you may need to support other Field staff with installing and removing equipment from locations

Qualifications and Experience:

• Must be at least 18 years of age with a valid driver's license


• Retail merchandiser should have strong general mathematical skills


• Ability to regularly lift 25 pounds and occasionally lift up to 50 pounds


• Mechanical aptitude with ability to perform basic machine repair strongly preferred


• Efficient at managing a workload with minimal supervision


• Cell phone and basic computer skills required, including ability to text, email, and use a variety of apps on your company iPhone


• Solid organization skills in managing paperwork, tools, parts, etc.


• Successfully pass a pre-employment motor vehicle record check, criminal background check and 4 panel drug screen


• Regular, reliable attendance required including both Saturday and Sunday shifts.


• Company vehicle will be provided to facilitate the completion of your job duties


• Life insurance and disability coverage


• 401(k) + company match


• Paid time off including vacation, sick pay & paid holidays


• Partially paid pregnancy disability leave


• Flexible hours

GENDA Americas is the North American hub of GENDA, a global leader in amusement and entertainment. Our mission is simple: to create joy, deliver value, and strengthen communities by investing in and growing leading entertainment brands across Canada and USA. GENDA Americas companies include:

• Kiddleton: Bringing kawaii-inspired claw machines and IP-driven prizes to arcades, high-traffic entertainment venues, and retail locations across the U.S. and Canada.


• Player One Amusement Group (P1AG): One of North America’s leading arcade operators and amusement solutions providers, offering revenue-share partnerships, new game distribution, and route operations.


• National Entertainment Network (NEN): The largest amusement vending operator in the U.S., delivering crane machines, kiddie rides, and bulk vending across thousands of retail locations.


• Enterrium: Schaumburg's premier entertainment hub, where modern dining meets classic arcade thrills. Experience the thrill of bowling on our eight boutique lanes, or gather friends and family for private events in our stylish, upscale venue.


• Barberio: A long-standing leader in amusement and jukebox operations, expanding entertainment offerings in community spaces.

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.

Employment is contingent upon the candidate’s authorization to work in the United States; the company participates in E-Verify. The Company does not provide visa sponsorship.

Offers of employment may be contingent upon the successful completion of background checks and/or other pre-employment requirements, in accordance with applicable federal, state, and local laws.

Applicants requiring a reasonable accommodation to participate in the application or interview process should notify the Company.

The Company does not accept unsolicited submissions from recruiting or staffing agencies, and no fees will be paid.