Field Service Associate

Eaton Corporation; Albuquerque (NM); On-site; USD 56,000 - 83,000; Full time

Benefits offered by this job

Guaranteed 40-hour pay

Career growth and safety training

Company toolkit and phone

Tuition assistance

Leads program with bonus pay

Job summary

Eaton Corporation is hiring a Field Service Associate in Albuquerque, NM, to provide vital support for field service operations. This role includes responsibilities such as equipment transportation, installation, and maintenance, ensuring customer satisfaction and efficiency.

The position offers a guaranteed 40-hour workweek with opportunities for overtime. Candidates must have a High School Diploma or higher and preferably 2 years of relevant experience. Additional perks include tuition assistance and career growth opportunities.

Qualifications

• Must be able to work in the US without corporate sponsorship.
• Active-Duty Military Service member candidates are exempt from the geographical area limitation.
• Must possess and maintain a valid driver's license.
• Must be willing to obtain Department of Transportation (DOT) non-CDL qualification.

Responsibilities

• Provide field service assistance to customers.
• Support Eaton Field Service Representatives in job installations.
• Perform warehousing and material handling tasks.
• Maintain records and data entry around reports.

Skills

Electrical or mechanical industry experience

Basic testing and servicing of electrical distribution systems

Forklift or industrial equipment operation

Problem-solving and logical thinking

Proficient with hand and power tools

Education

High School Diploma or higher

2-year technical degree or similar experience

Tools

Hand tools

Power tools

Job description

Eaton’s ES AMER ESS division is currently seeking a Field Service Associate in Albuquerque, NM.

The expected annual salary range for this role is $56,000 - $83,000 a year. The salary information is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do

• Provide field service assistance to customers by supporting Eaton Field Service Representatives in transporting equipment to customer sites, performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personnel and field service team with assigned tasks.
• Assist with shipping and receiving.
• Perform warehousing and material handling.
• Prepare materials, test equipment and tools so that jobs are properly staged for success.
• Be responsible for both stock and special‑order inventory management.
• Maintain records and data entry around reports.

Team Benefits

• Guaranteed 40‑hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship and safety training.
• Company toolkit and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

Qualifications

Basic Qualifications

• High School Diploma or higher.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered; candidates within a 50‑mile radius considered. Active‑Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications

• 2‑year technical degree or similar experience in military training.
• Minimum 2 years of electrical or mechanical industry experience.
• Experience in basic testing and servicing electrical distribution and control systems is highly desirable.
• Forklift or industrial equipment operation.
• Experience in wiring, reading wiring diagrams and understanding schematics.
• Proficient with hand and power tools for equipment assembly.
• Works well under time constraints and in stressful situations.
• Collaborates effectively with the team to meet project deadlines.
• Problem‑solving and logical thinking skills.
• Ability to obtain and maintain a valid TWIC card.
• Must have a valid driver's license.

Position Success Criteria

• Proficient computer skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to ensure long‑term customer satisfaction.
• Must possess and maintain a valid driver's license to occasionally operate Eaton Fleet Pool Vehicles.
• Must be willing to obtain Department of Transportation (DOT) non‑CDL qualification and comply with all DOT regulatory requirements, if required.
• Must work variable hours, including nights and weekends, and travel within the district, state, region, or country based on customer requirements.
• Successfully complete and maintain compliance with Eaton’s safety program and policy.
• Submit to periodic customer‑required background and drug screenings.
• Perform physically demanding tasks, including standing, walking, stooping, squatting, kneeling, reaching both above and below shoulder level, lifting, carrying, pushing, pulling, and handling. Frequent climbing and lifting/carrying up to 50 pounds, pushing/pulling up to 50 pounds, and occasionally pushing/pulling more than 50 pounds with assistance are required.

All positions may require participation in video and in‑person interviews as part of the hiring process. All candidates will be evaluated based on job‑related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job‑related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second‑chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and other local laws. You can wait until a conditional job offer is made before disclosing your conviction history or participating in a background check. If a concern arises about a conviction directly related to the job, you will be given the chance to explain the circumstances, provide mitigating evidence, or challenge the background report.

To request a disability‑related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1‑800‑836‑6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.