Field Service Apprentice

G&W Electric Co.; Romeoville (IL); On-site; USD 20,664,000 - 30,307,200; Full time

Job summary

G&W Electric Co. in Romeoville, IL invites applicants to join the Aftermarket Apprentice Program (AAP), a one‑year blend of on‑the‑job training, classroom instruction, and field support to learn aftermarket technician skills.

Selected employees must have over one year tenure, no disciplinary issues, complete online application, and rotate through work cells along with field service support; the program includes travel up to 80% after completion.

Qualifications

• Current G&W employees with more than one year of tenure and no performance or attendance issues.

Responsibilities

• Perform the work of an aftermarket technician and other pertinent responsibilities as assigned by G&W.
• Respect G&W’s property/tools and abide by all rules and policies.
• Attend and satisfactorily complete the required classroom hours and related instruction. A grade of “C” or better is required in all coursework.
• Maintain and make available records of work experience and training received on the job and in related instruction.

Job description

Aftermarket Apprentice Program (AAP)

The purpose of the apprentice program is to provide an opportunity for selected applicants to combine work experience, on-the-job training, and classroom instruction to learn the skills required to support customers after product delivery and provide G&W with a skilled employee.

AAP Oversight Committee

The Committee is responsible for program administration, applicant selection, establishing minimum standards of education, experience and performance of apprentices, determining required classroom training, selecting and training the OJT trainers, determining the quantity and quality of on-the-job experience, evaluating apprentice progression, maintaining all records, certifying competence at each program step, increasing wages when competence is demonstrated, and awarding the Certificate of Completion.

Committee Members

• Aftermarket Director
• VP Human Resources
• VP Global QA and Operations
• Training Manager
• Manager, AMS Services
• Illinois BIS Representative (advisory capacity)

Application Process

Applicants must be current G&W employees with more than one year of tenure and no performance or attendance issues. Any formal disciplinary action within the prior 6 months disqualifies the individual. Applications are completed online in Clear Company, including an attached resume. Candidates who are interviewed but not selected will receive a personal notification from the Manager, AMS Services regarding the hiring decision.

Selection Process

The committee will interview all eligible and qualified candidates. The combination of the applicant’s performance in their current role and the interview will be used to select the apprentice.

Length of Program

The program is one year in length. Approximately 168 of the 250 working days will be On‑The‑Job Training in the work cells. The remainder of the time will be training, assisting the field service team, product support specialists, and RGA team. At the end of the rotation, the apprentice will return to their respective work cell and be “on‑call” for AMS field service.

Responsibilities of the Apprentice

• Perform the work of an aftermarket technician and other pertinent responsibilities as assigned by G&W.
• Respect G&W’s property/tools and abide by all rules and policies.
• Attend and satisfactorily complete the required classroom hours and related instruction. A grade of “C” or better is required in all coursework.
• Maintain and make available records of work experience and training received on the job and in related instruction.

Hours of Work

The apprentice will attend class on days. On‑the‑job instruction will take place mainly on the first shift, but may involve field service requiring any shift, and possibly weekends. Apprentices must be able to work all shifts for field service with proper notice.

Travel

If selected after the completion of the program, this position will require 80% travel.

Payment for Tools

G&W will define and supply a starter set of tools and safety equipment used for field service.

Reimbursement for Classroom Instruction

Any coursework required from an external source will be provided through the educational assistance program, subject to all rules and regulations. External coursework is expected to be limited and spread throughout the year.

Attendance Policy

Attendance is required at all classes as dictated by the course syllabus. Progression and continuation in the program depend heavily on a good attendance record.

Repayment Requirements

Repayment guidelines will be dictated by the Educational Assistance Program.

EEO and VEVRAA Statement

G&W Electric is an Equal Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.

VEVRAA Federal Contractor.