Field Sales & Services Intern

ThermoFisher Scientific; Waltham (MA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

National medical & dental plans

Vision plan

Employee assistance programs

Tuition reimbursement

Paid time off (PTO) & holidays

401(k) plan & ESPP

Job summary

Thermo Fisher Scientific offers a 10-week undergraduate internship in Massachusetts designed to develop future leaders. The program spans Sales and Field Service with onsite work required and options for May 24, 2027 or June 14, 2027 start dates.

Interns may transition into junior-level roles after graduation. Compensation ranges from $18.50 to $28.75 per hour, with a potential $5,000 relocation stipend for eligible interns.

Qualifications

• Undergraduate student completing a Bachelor’s degree in Life Sciences, Engineering, Chemistry, Biomedical or related field between December 2027 – June 2028.
• 1+ years of related internship or work experience.
• Familiarity with technical drawings, engineering terminology, or scientific instrumentation.
• Proficiency with Microsoft Office and other technical tools.
• Strong interpersonal communication, emotional intelligence, and coachability.
• Self-motivated, adaptable, and eager to learn in a fast-paced environment.

Responsibilities

• Learn about Thermo Fisher divisions, instruments, and customers across the scientific community.
• Shadow Sales Representatives and Field Service Engineers to gain insight into field operations.
• Understand how Sales and Field Service teams collaborate to deliver a seamless customer experience.
• Participate in a manufacturing site visit to learn operations and product delivery.
• Attend trainings on field service fundamentals, diagnostics, and CRM tools such as Salesforce.
• Engage in customer escalation management and technical systems.
• Build connections with fellow interns, cross-functional teams, and leadership.
• Explore post-internship pathways into junior-level roles and potential relocation within the U.S.

Skills

Interpersonal communication

Coachability

Leadership experience

Adaptability

Team collaboration

Education

Bachelor’s degree in Life Sciences/Engineering/Chemistry/Biomedical or related field

Tools

Salesforce

Job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Why Join Us?

At Thermo Fisher Scientific, our internship program is designed to be a strategic pipeline for future leadership talent. Interns who demonstrate exceptional performance, leadership potential, and alignment with our values will be considered for full-time opportunities during their internship with us to begin post-graduation. These opportunities include potential placement into one of our Leadership Development Programs (LDPs) or other early career roles across the organization.

As a global company with opportunities spanning multiple businesses, functions, and locations, applicants are required to be geographically flexible and mobile for both their internship assignment and potential future employment opportunities. Potential placement into internship, LDP, or full-time roles is based on business needs and organizational priorities at the time of selection. Onsite and in-office work is an essential function of this role and a requirement of the position.

Strategic Business Impact

Our internships are 10-week positions and students have the option to join us on either May 24, 2027 or June 14, 2027. All projects will have significant strategic and/or operating importance to the business to which they are assigned.

About the Role

Are you passionate about science, service, and making an impact in the real world? The Field Sales & Service Intern – Chemical Analysis Division program at Thermo Fisher Scientific offers a unique, immersive opportunity to explore both Sales and Field Service career paths in our mission-driven organization.

This foundational internship is designed to introduce you to the key functions of Field Sales and Field Service roles and how they collaborate to ensure customer success. You'll develop the skills, relationships, and knowledge needed to build a long-term career in the field—whether your path leads to Sales, Field Service Engineering, or both.

For this role, Summer projects may include the following responsibilities:

• Learn about our business divisions, instruments, technologies, and the customers we serve across the scientific community.

Field Exposure & Ride-Alongs

• Shadow experienced Sales Representatives and Field Service Engineers in real-world settings to gain first‑hand insight into daily field operations.

Sales & Service Collaboration

• Understand how Sales and Field Service teams work together to deliver a seamless, customer-focused experience that drives value and innovation.

Manufacturing Site Visit

• Participate in a guided visit to one of our manufacturing sites to gain exposure to our operations, tour production areas, and gain insight into how our Chemical Analysis Division products are designed, built, and delivered to customers.

Skills Development

Participate in trainings on:

• Field service fundamentals & diagnostics
• Selling techniques & CRM (Customer Relationship Management) tools such as Salesforce.com

Customer engagement best practices

• Escalation management & technical systems

Team Culture & Networking

Build connections with fellow interns, cross-functional team members, and leadership. This internship fosters a culture of comradery, partnership, and learning—supporting your growth and creating a network of peers across functions and geographies.

Post-Internship Path

Upon graduation, our goal is to transition successful interns into junior-level full-time roles in either Sales or Field Service, equipped with the foundational knowledge and real-world experience to thrive in your chosen career path. Flexibility and openness to relocation within the U.S. is required based on business needs.

Compensation & Relocation

Our Undergraduate internships offer an hourly rate between $18.50 - $28.75 dependent upon the role type and location you are supporting (aligned to respective cost-of-living guidelines). If eligible, a relocation stipend is offered in the amount of $5,000 . Students must be located 50+ miles away from the physical location of the internship to be eligible for the relocation stipend. Please note that interns are required to have a reliable mode of transportation to and from their assigned work location for the duration of their internship.

What We Look For

Academic Background & Work Experience:

• Undergraduate student completing a Bachelor’s degree in Life Sciences, Engineering, Chemistry, Biomedical or a related technical or scientific field between December 2027 – June 2028 .
• Previous related internships and / or work experience totaling 1+ years experience required.
• Familiarity with technical drawings, engineering terminology, or scientific instrumentation
• Proficiency with Microsoft Office and other technical tools
• Strong interpersonal communication skills, emotional intelligence, and coachability
• Self‑motivated, adaptable, and eager to learn in a fast‑paced environment

Leadership Profile:

• Proven leadership experience through student organizations, athletics, Greek life, community service, volunteer organizations, campus programs, military service, or other leadership roles.
• A track record of influencing others, leading initiatives, driving results, and creating positive impact within teams and organizations.
• Demonstrated ability to navigate ambiguity, adapt to changing priorities, and solve complex problems.
• Evidence of grit, resilience, and perseverance when facing challenges, setbacks, or competing priorities.
• Strong learning agility, intellectual curiosity, and an innovative mindset.
• Excellent interpersonal communication skills and emotional intelligence, with the ability to build relationships across diverse teams.
• Geographic mobility and flexibility required to pursue internship and future career opportunities in locations aligned with business needs.
• Onsite and in-office work is an essential function of this role and is required throughout the program and in future placements to support collaboration across businesses, functions, and locations.

If this sounds like you, we'd love to hear from you!

To qualify, applicants must be legally authorized to work in the United States and should not require sponsorship (current or future) for employment visa status. Thermo Fisher does not offer employment in this position to holders of F-1, J-1, H-1, OPT, and CPT Visas for the purpose of obtaining practical experience.

Compensation and Benefits

The hourly pay range estimated for this position Intern II based in Massachusetts is $26.50–$26.50.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.