Field Sales & Services Intern

Jobtailor; Massachusetts; On-site; USD 27,552,000 - 41,328,000; Full time

Job summary

Thermo Fisher Scientific is seeking an undergrad intern for a 10-week program in Massachusetts. You will shadow Sales Representatives and Field Service Engineers, visit a manufacturing site, and learn how products are designed and delivered.

The internship includes CRM training (Salesforce) and a culminating project to showcase your impact. Strong learning agility, leadership, and interpersonal skills are essential.

Qualifications

• Undergraduate student pursuing a Bachelor’s degree in Life Sciences, Engineering, Chemistry, Biomedical or related field between Dec 2027–Jun 2028.
• Total 1+ years of internships/work experience.
• Familiar with technical drawings, engineering terminology, or scientific instrumentation.
• Proficient with Microsoft Office and other technical tools.
• Demonstrated leadership through student organizations or activities.
• Ability to influence others, lead initiatives, and drive results.
• Willingness to navigate ambiguity and adapt to changing priorities.

Responsibilities

• Shadow experienced Sales Representatives and Field Service Engineers through field exposure and ride-alongs.
• Participate in training on field service fundamentals and diagnostics.
• Learn selling techniques and CRM tools such as Salesforce.com.
• Build connections with interns, cross-functional teams, and leadership.
• Complete a strategically or operationally important 10-week internship project.

Skills

Learning agility

Emotional intelligence

Interpersonal communication

Problem solving

Adaptability

Grit

Influence

Leadership

Education

Bachelor's degree in Life Sciences

Tools

Salesforce

Microsoft Office

Job description

• Learn about Thermo Fisher Scientific’s business divisions, instruments, technologies, and scientific-community customers
• Shadow experienced Sales Representatives and Field Service Engineers through field exposure and ride-alongs
• Understand Sales and Field Service collaboration in delivering customer-focused solutions
• Visit a manufacturing site, tour production areas, and learn how Chemical Analysis Division products are designed, built, and delivered
• Participate in training on field service fundamentals and diagnostics
• Learn selling techniques and CRM tools such as Salesforce.com
• Develop customer engagement and escalation-management skills
• Learn technical systems
• Build connections with fellow interns, cross-functional teams, and leadership
• Complete a strategically or operationally important 10-week internship project
• Explore Sales and Field Service career paths with potential transition into junior-level full-time roles after graduation

Requirements

• Undergraduate student completing a Bachelor’s degree in Life Sciences, Engineering, Chemistry, Biomedical or a related technical or scientific field between December 2027 – June 2028
• Previous related internships and/or work experience totaling 1+ years experience required
• Familiarity with technical drawings, engineering terminology, or scientific instrumentation
• Proficiency with Microsoft Office and other technical tools
• Proven leadership experience through student organizations, athletics, Greek life, community service, volunteer organizations, campus programs, military service, or other leadership roles
• Ability to influence others, lead initiatives, drive results, and create positive impact within teams and organizations
• Ability to navigate ambiguity, adapt to changing priorities, and solve complex problems
• Evidence of grit, resilience, and perseverance
• Strong learning agility, intellectual curiosity, and an innovative mindset
• Excellent interpersonal communication skills and emotional intelligence
• Geographic mobility and flexibility required
• Onsite and in-office work required throughout the program and in future placements
• Legally authorized to work in the United States without current or future employment visa sponsorship
• Must not hold F-1, J-1, H-1, OPT, or CPT visas for the purpose of obtaining practical experience
• Reliable transportation to and from the assigned work location

Core Competencies

Demonstrates strong learning agility and intellectual curiosity in a technical environment, with the ability to influence and lead initiatives effectively. Proficient in customer engagement and familiar with CRM tools, particularly Salesforce.com.

Highest-signal resume keywords

• Bachelor's Degree In Life Sciences
• Proficiency With Microsoft Office
• Familiarity With Technical Drawings
• Leadership Experience
• Customer Engagement Skills

Hard Skills

• Technical Systems
• Scientific Instrumentation
• Engineering Terminology
• Sales Techniques
• Field Service Fundamentals

Soft Skills

• Interpersonal Communication
• Emotional Intelligence
• Problem-Solving
• Adaptability
• Grit

Industry Keywords

• Chemical Analysis Division
• Field Service
• Sales
• Manufacturing
• Internship

Tools & Technologies

• Salesforce.com