Field Sales Representative II

Technical Safety Services; Raleigh (NC); Remote; USD 75,000 - 100,000; Full time

Job summary

An established industry player is seeking a Field Sales Representative to join their growing team. This fully remote position offers the chance to develop and maintain strategic customer relationships while contributing to the growth of a brand-new national sales team. You will engage with existing customers and prospects, ensuring high customer satisfaction and alignment on service delivery. With a competitive salary and comprehensive benefits, this role is perfect for those passionate about making a difference in the life sciences and healthcare sectors.

Benefits

Medical, Vision, and Dental Insurance

401(k) Plan with Company Matching

Long-term and Short-term Disability Insurance

Life Insurance

Competitive Paid Time Off (PTO)

Company Paid Holidays

Qualifications

• 5+ years of experience in a sales role managing a book of business.
• Requires a bachelor's degree in Life Sciences or related field.

Responsibilities

• Develop and maintain strategic customer relationships to achieve sales goals.
• Identify new opportunities and ensure a qualified pipeline.

Skills

Sales Skills

Customer Relationship Management

Problem-Solving

Communication Skills

Interpersonal Skills

Education

Bachelor's Degree in Life Sciences

Bachelor's Degree in Business Administration

Master's Degree

Tools

Salesforce

Microsoft Office

Job description

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Who are we?
The TSS Family of Companies is one of the largest independent laboratory and hospital service providers with locations across the United States. Our customers include leading life sciences and healthcare companies and renowned research institutions. We are a leading provider of environmental monitoring solutions and testing, calibration, and certification services for controlled environments, medical gas systems, and laboratory instrumentation. Our Family of Companies includes Technical Safety Services (TSS), Evergreen Medical Services (EMS), and Cornerstone Commissioning.

We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with our customers who are doing dramatic work focused on improving the human condition.

How will you make an impact?
We're looking for an experienced Field Sales Representative to partner with field service delivery management to understand our customers’ requirements and uncover new opportunities. Reporting directly to the VP of Sales, you will develop and implement successful strategies and tactics to penetrate markets and add value to our impressive list of long-lasting relationships.
If you are passionate about providing excellent service in the life sciences and healthcare industries and excited by helping build a brand-new national sales team while retaining and growing an existing base of customers, this is a rare opportunity to demonstrate both a strategic and growth mindset.

• Fully remote position based in North Carolina

What will you do?

• Develop and maintain strategic customer relationships by proactively engaging with existing customers and new prospects to consistently achieve sales and TSS business goals.
• Identify new opportunities: increasing the footprint of business and solutions with assigned customers, ensuring an attractive and sizeable qualified pipeline and high closing ratio.
• Establish and maintain professional credibility and influence within our industry to effectively partner with customers and be seen as a strategic partner, and champion of maximizing the customer experience.
• Network and prospect in multiple industries to develop a robust qualified pipeline that will meet TSS company sales goals and objectives.
• Interact and present TSS portfolio of services to all levels within existing and potential clients.
• Attend industry trade shows and conferences.
• Operate as a mentor to customers by assessing vertical and horizontal growth through education and marketing of new services.
• Ensure strong growth via cross-sell and upsell strategies by internally partnering with different business lines.
• Work closely with other Field Sales Representatives, Inside Sales, and service delivery managers to ensure strong customer satisfaction and alignment on our ability to deliver sold services.
• Maintain a thorough knowledge of the company’s full suite of service offerings to adapt recommendations quickly to customer needs.
• Conduct structured business review sessions with executive management to update and ensure alignment on customer strategies and priorities, refine our value proposition, and offer continuous improvement through new ideas and recommendations.
• Other duties as assigned.

How will you get rewarded?

• Salary range of $75,000 - $100,000 ($107,000 - $142,000 OTE), determined by education, experience, skills, and internal equity.
• Medical, vision, and dental insurance.
• 401(k) plan with company matching contribution.
• Long-term disability, short-term disability, and life insurance.
• Competitive Paid Time Off (PTO) and company paid holidays.

How will you get here?

• Requires a bachelor’s degree in Life Sciences, Business Administration, Environmental Facilities Management, or related field.
• A master’s degree is a plus.
• Requires 5+ years of experience in a sales role managing a book of business.
• Experience with Salesforce or similar CRM systems.
• A combination of education, training, and experience may meet requirements.

Knowledge, Skills, and Abilities

• Thorough knowledge of laboratory/healthcare compliance services and related markets.
• Successful track record in selling service support contracts or subscriptions.
• Excellent customer service and sales skills with problem-solving abilities.
• High interpersonal skills to interact effectively at all organizational levels.
• Excellent written and verbal communication skills.
• Ability to handle multiple tasks and adapt quickly.
• Proficiency in Microsoft Office.
• Remote work with ability to travel 50-70% to customer sites.

TSS is an equal opportunity employer and values diversity. Interested but unsure? Call us and let’s talk.