Field Sales Representative

ATTGeneral; Grand Rapids (MI); On-site; USD 61,000 - 100,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) plan

Tuition reimbursement

Paid Time off

Paid Holidays

Parental Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee discounts

Device/Service plan

Job summary

AT&T in Grand Rapids, MI is seeking a Field Sales Representative to deliver personalized, in-home demonstrations and trusted technology solutions. You’ll work independently, scheduling appointments and closing deals with hands-on demos, Wi-Fi assessments, and seamless tech delivery.

We offer paid training, uncapped commissions, and a benefits package. Top earners reach six figures; typical range starts around $60,530 with growth based on performance, geography and education.

Qualifications

• 1+ years of commission sales and outside sales experience highly preferred.
• Demonstrated success in commission sales and achieving sales targets.
• Proficient in upselling techniques that enhance customer value and satisfaction.
• Strong verbal communication skills with an ability to build rapport quickly.
• Maintain a valid driver’s license—be ready to drive, as we provide a company vehicle for official business use only.
• Work a varied schedule designed to meet customers on their timeline – this includes evenings, weekends, and holidays.
• Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record

Responsibilities

• Deliver personalized sales interactions at scheduled appointments in the field.
• Close deals with hands-on demos, Wi‑Fi assessments, tech delivery and issue resolutions.
• Engage with customers to meet sales goals and drive technology adoption.
• Maintain strong customer relationships and provide exceptional service.

Skills

Commission sales

Outside sales

Upselling

Verbal communication

Driver's license

Evenings/weekends/holidays

Background check

Job description

Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home. Field Sales Representatives at AT&T are driven to connect – every interaction is an opportunity to introduce the latest technology and services, thriving on the challenge to make your sales goals happen.

With uncapped commission potential, your career and the rewards that come with it are within reach. Enjoy uncapped commission potential as a Field Sales Representative, with top earners having the opportunity to make $100,000. Our new Field Sales Representatives earn between $60,530 to $100,000, including the salary and our uncapped commission opportunities. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Salary range is dependent on if all sales goals are met and/or exceeded.

You’ll be the face and voice of AT&T to your customers, working independently to deliver personalized sales interactions at scheduled appointments provided to you. You’ll close the deal by offering hands‑on demos, Wi‑Fi assessments, tech delivery and issue resolutions – keeping customers connected to what matters most to them.

How you get the job done:

We’ll kick things off with paid training – setting you up for success to work independently in the field. Coaching, mentoring and ongoing learning opportunities will keep you on track and tech‑savvy. You’ll connect with our existing customers daily. AT&T will provide scheduled appointments, giving you the opportunity to engage with warm prospects effectively. You’ll use strong negotiation and communications skills – you know how to make a smooth pivot, and are highly motivated to get it right and make the sale.

Key expectations to succeed:

• 1+ years of commission sales and outside sales experience highly preferred
• Demonstrated success in commission sales and achieving sales targets
• Proficient in upselling techniques that enhance customer value and satisfaction
• Strong verbal communication skills with an ability to build rapport quickly
• Maintain a valid driver’s license—be ready to drive, as we provide a company vehicle for official business use only
• Work a varied schedule designed to meet customers on their timeline – this includes evenings, weekends, and holidays
• Employment is contingent upon successful completion of a background check, including drug screening, criminal history, and motor vehicle record

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions, bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year)
• At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• A company paid device and service plan, giving you first‑hand expertise with our latest technology

Employment criteria

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Weekly Hours: 40
Time Type: Regular
Location: Grand Rapids, Michigan