Field Sales Representative

Champion Health Plan; Fresno (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Champion Health Plan in California is seeking a full-time Field Sales Representative to educate prospective members about Medicare Advantage Prescription Drug Plans and guide them through enrollment. The role requires strong sales and customer engagement skills, with bilingual Spanish/English abilities.

Day-to-day duties include outbound/inbound outreach, responding to inquiries, explaining plan benefits and eligibility, and building relationships with community partners.

Qualifications

• Strong sales and customer engagement skills with consultative selling.
• Bilingual Spanish/English required.
• Excellent communication, empathy, and active listening.
• Organizational and time management skills; able to work remotely.
• Health insurance license required; willingness to obtain and maintain license.
• Knowledge of Medicare Advantage or health insurance sales beneficial.

Responsibilities

• Educate prospective members about Champion Health Plan’s Medicare Advantage plans.
• Guide enrollment and explain plan benefits and eligibility.
• Outreach (outbound and inbound); respond to inquiries from beneficiaries and caregivers.
• Build and maintain relationships with community partners and providers.
• Maintain accurate CRM records and meet sales and service goals.
• Collaborate with internal teams and comply with CMS regulations.

Skills

Sales

Prospecting

Relationship building

Closing deals

Bilingual Spanish/English

Education

High school diploma or equivalent

Associate or Bachelor’s degree preferred

Tools

CRM platforms

Video conferencing

Office software

Job description

Company Description Champion Health Plan is dedicated to ensuring Medicare plans truly champion every beneficiary, focusing on care that supports confidence and independence. The organization provides Medicare Advantage Prescription Drug Plans in California and Nevada, partnering with a strong network of providers to deliver quality care at a lower cost. Plans are designed to serve individuals with chronic conditions, behavioral health needs, and those seeking better value and support from their Medicare coverage. Champion Health Plan emphasizes listening, guidance, and empowerment so members can navigate their health on their own terms and feel supported at every step.

Role Description This full-time Field Sales Representative role is responsible for educating prospective members about Champion Health Plan’s Medicare Advantage Prescription Drug Plans and guiding them through the enrollment process. The individual will conduct outbound and inbound outreach, respond to inquiries from Medicare beneficiaries and caregivers, and explain plan benefits, coverage options, and eligibility requirements in a clear and compliant manner. Day-to-day tasks include building and maintaining relationships with community partners and providers, following up on leads, maintaining accurate records in CRM systems, and meeting sales and service performance goals. The Sales Representative will collaborate with internal teams to ensure a positive member experience, adhere to all CMS and company compliance standards, and participate in ongoing training to stay current on product and regulatory updates.

Qualifications

• Strong sales and customer engagement skills, including prospecting, relationship building, and closing within a consultative sales environment. Bilingual Spanish/ English a must.
• Excellent communication abilities, with skill in explaining complex health plan information clearly, listening actively, and demonstrating empathy.
• Solid organizational and time management skills, with proficiency in maintaining accurate records and managing multiple leads and tasks remotely.
• Comfort using digital tools and systems, such as CRM platforms, video conferencing tools, and basic office software.
• Knowledge of Medicare Advantage or health insurance sales, and familiarity with CMS regulations, is highly beneficial.
• Ability to work independently in a remote setting while collaborating effectively with cross-functional teams.
• High school diploma or equivalent required; an associate or bachelor’s degree in business, marketing, or a related field is preferred.
• Health insurance license required by state regulations; willingness to obtain and maintain applicable license.