Field Sales Engineer

Shimadzu Scientific Instruments; Buffalo (NY); On-site; USD 81,000 - 83,000; Full time

Benefits offered by this job

Tuition Assistance Program

Generous Paid Time Off Plan

Matching 401K & Profit‑Sharing Program

Flexible Spending/Health Savings Accounts

Employee Resource Groups

Job summary

Shimadzu Scientific Instruments is seeking a Field Sales Engineer I in Buffalo, NY. In this role, you will promote and grow sales of our leading analytical instrumentation. You will strategically develop your territory while actively pursuing new business opportunities and managing key customer relationships.

Ideal candidates will possess a Bachelor's degree in a life science discipline and 3+ years of successful sales experience with analytical instruments. This exempt full-time position offers a competitive salary and numerous benefits including health insurance, retirement plans, and generous paid time off.

Qualifications

• Minimum of 3 years of successful sales experience with relevant analytical instruments.
• Strong technical aptitude with demonstrated ability to understand instrumentation.
• Proven track record of achieving or exceeding sales targets.

Responsibilities

• Promote and grow sales of Shimadzu's analytical instrumentation portfolio.
• Develop and execute strategic sales plans to achieve revenue goals.
• Provide consultative support and product guidance to customers.

Skills

Sales

Instrument – HPLC

Instrument – GC

Instrument – ICP

Instrument – LCMS

Instrument – GCMS

Education

Bachelor's degree in a life science discipline; Chemistry strongly preferred

Job description

Field Sales Engineer I

Location: Buffalo, NY - Rochester, NY - Syracuse, NY - Ithaca, NY

Salary: $81,000 - $83,000 per year with $62,130 Compensation at 100% plan (Uncapped bonus for exceeding plan)

Who are we?

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground‑breaking scientific research, manufacturing ideas, and results continue to propel Shimadzu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would you like to join a diverse team of professionals working together with researchers, scientists, and manufacturers to help better lives worldwide?

What can Shimadzu offer YOU?

• Our Culture: A work environment that values diversity, inclusion & belonging
• Competitive Compensation: Day 1 Benefits & Competitive Salary
• Retirement Benefits: Matching 401K & Profit‑Sharing Program
• Professional Growth: Clear pathways for Career, Leadership, and Personal Development
• Health Benefits: Flexible Spending/Health Savings Accounts
• Work‑Life Balance: Generous & Front‑Loaded Paid Time Off Plan
• Education: Tuition Assistance Program for both graduate and undergraduate levels
• Insurance Perks: Pet Insurance, optional Identity theft, legal pre‑paid and critical care buy‑up insurance benefits, generous company‑paid life insurance & short‑term disability programs
• Work Flexibility: Business casual Dress Attire & casual (jeans) Friday!
• Employee Engagement: Employee Resource Groups to network, build a sense of community and enhance one's career and personal development

Additional Compensation

For Service, Technical Support, Marketing & Sales Roles: Additional compensation is available through either an Incentive and/or Commission Plan.

Job Overview

In this field‑based role, you will promote and grow sales of Shimadzu's premier market‑leading analytical instrumentation portfolio. As a consultative technical sales expert, you will take ownership of a defined territory and associated product lines while strategically developing the territory for sustainable year‑over‑year growth.

The Field Sales Engineer will pursue new business opportunities, develop strategic account plans, expand relationships within key accounts, and identify opportunities to penetrate new and differentiating accounts. Success in this role requires strong technical aptitude, disciplined territory management, and regular hands‑on engagement with customers.

This is not a remote work‑from‑home position. While some administrative responsibilities may be handled from home or from the regional office in Marlborough, MA, this is a true field sales role requiring frequent customer site visits throughout the assigned territory.

Job Functions (Responsibilities)

• Sales & Business Development
  • Identify and prioritize new client opportunities; manage and grow existing accounts.
  • Develop and execute strategic sales plans to achieve revenue goals.
  • Maintain a robust pipeline of qualified prospects.
• Customer Engagement
  • Provide consultative support and product guidance to customers.
  • Deliver technical presentations and represent Shimadzu at trade shows and industry events.
  • Leverage internal and external resources to meet customer needs.
• Collaboration & Teamwork
  • Coordinate with field application specialists and lab teams to deliver technical solutions.
  • Operate in a collaborative, team‑based sales environment.
  • Share account insights and sales leads across functional teams.
• Sales Operations
  • Generate quotes, negotiate terms, and manage the closing process.
  • Ensure compliance with procurement processes and purchasing protocols.

Education & Qualifications

• Bachelor's degree in a life science discipline; Chemistry strongly preferred.
• Minimum of 3 years of successful sales experience with relevant analytical instruments, including:
  • Chromatography (GC and HPLC)
  • Mass Spectrometry (GCMS and LCMS Single Quadrupoles)
  • Spectroscopy (atomic and molecular) or similar technologies
• Strong technical aptitude with demonstrated ability to understand instrumentation, customer applications and workflows.
• Proven track record of achieving or exceeding sales targets.
• Excellent verbal and written communication, presentation and negotiation skills.
• Strong analytical thinking and strategic territory planning capabilities.
• Proficient in the use of CRM systems for pipeline management, forecasting, and reporting.
• Willingness and ability to travel to customer sites approximately 80% of the time.
• Valid driver's license required.

Compensation & Benefits

This role is an exempt, full‑time position that is benefits eligible. For a complete listing of our benefits, including a 401K matching program and discretionary yearly contributions, please visit www.ssi.shimadzu.com/jobs. Detailed information on each benefit, including providers and costs, will be provided to candidates during the final interview stage.

Shimadzu offers 10 paid vacation days, 8 paid personal days, 8 scheduled holidays, and 3 floating holidays in the first year of employment. (Note: Residents of California and Puerto Rico will have the 8 personal days substituted with state‑required sick leave hours on a per‑pay accrual basis.) After one year, employees are eligible for a generous short‑term disability program, with 100% of the monthly premiums covered by the company. Employees are insured at 100% of their salary for the first 6 weeks and 66.67% of their salary for weeks 7‑12.

The starting salary range for this position is $81,000 to $83,000 annually, with compensation paid on a semi‑monthly, exempt salaried basis. Additional variable compensation includes a commission plan based on sales territory performance, paid each payroll period. A discretionary year‑end bonus may also be provided based on overall company performance.

The offer package includes a company car with a fuel card, subject to a $55 per pay deduction for personal use. A company phone is also provided, fully paid by the employer, and can be used for personal purposes while remaining 100% company property.

Behaviors

• Functional Expert – Considered a thought leader on a subject.
• Innovative – Consistently introduces new ideas and demonstrates original thinking.
• Detail Oriented – Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player – Works well as a member of a group.
• Thought Provoking – Capable of making others think deeply on a subject.

Skills

• Sales (required)
• Instrument – HPLC (preferred)
• Instrument – GC (preferred)
• Instrument – ICP (preferred)
• Instrument – LCMS (preferred)
• Instrument – GCMS (preferred)

EEO Statement

Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.