Field Sales Development Manager

Comcast (CC) of Willow Grove; Florida; On-site; USD 55,000 - 95,000; Full time

Job summary

Comcast seeks a Sales professional in Florida to develop and measure sales and marketing programs, working with Area Director, Region and Division staff to meet subscriber and cash flow projections in a competitive marketplace.

The role requires leading teams, deploying defined sales programs, and driving quota attainment through data-driven coaching and performance management. Bachelor's degree preferred; strong collaboration and communication skills are essential.

Qualifications

• Bachelor's degree is preferred; extensive experience may be considered.
• Strong leadership and communication skills required.
• Experience in sales programs and performance metrics preferred.

Responsibilities

• Collaborate with regional teams to drive sales programs.
• Track and report on daily, weekly, monthly targets.
• Coach supervisors and representatives to meet quotas.
• Ensure knowledge of Comcast offerings and promotions.
• Develop reports and share best practices across teams.

Skills

Leadership

Product Sales

Sales

Task Organization

Team Training

Time Management

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for working in conjunction with Area Director, Region and Division staff to develop, implement and measure sales and marketing programs and initiatives in a timely manner. Programs are designed to meet/exceed subscriber and cash flow projections in a competitive marketplace.

Job Description

Core Responsibilities

• Works with Region and Division partners to support and ensure sales results in the direct sales channels by means of effectively deploying defined sales programs and identifying best practices and process improvements to share across the Region/Division.
• Supports identification and use of defined key productivity metrics which measure/define the criteria of success for sales teams.
• Manages teams and metrics and develops /distributes reports as directed.
• Ensures Supervisors and Representatives are clear on daily, weekly and monthly objectives with a full vision of year-end department goals.
• Requires that all supervisors and representatives are trained in accordance to the appropriate learning plans including classroom, coaching, simulations, eLearning modules and others as directed.
• Ascertains that all Supervisors and Representatives are fully knowledgeable on Comcast product offerings, branding messages and current offers/promotions.
• Validates all reporting of sales and installs numbers and other metrics, as directed, on an ongoing basis but at least weekly.
• Works with IT and other departments to ensure appropriate sales routing and assignments are distributed, validated and reported.
• Proven track record of achieving and surpassing sales quotas via managing by metrics, coaching and performance management.
• Proven ability to effectively partner and build consensus across functional areas.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Skills

• Leadership
• Product Sales
• Sales
• Task Organization
• Team Training
• Time Management

Benefits

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience 5-7 Years

Equal Opportunity

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Career Opportunities

At Comcast , you have the power to connect the world. Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.