Overview
Job Title: Field Sales Account Manager – US West
Remote must reside in California
Responsibilities
- Promote and grow sales of Sepax HPLC product portfolio to meet the business target
- Customer visits and trips including day trips and overnight travel required for sales conferences, trainings and customer meetings
- Understand customer account base, sample types and product needs; send targeted emails based on specific needs; identify a sales plan strategy to target accounts by sample type
- Understand product base and provide personalized technical seminars in person and virtual to drive sales and promote products
- Email or call contact base with promotions, new literature, meeting requests, webinar/technical seminar requests, application notes and other sales activities for prospecting
- Organize and present product and market feedback to the management; assist internal teams with application notes, marketing tools and new product design to meet customer needs
- Manage territory opportunity pipeline and reports to show territory health and growth opportunities; perform analysis to bring in new leads
- Provide customer support including basic technical support for end-user and distributor customers within 24 business hours of initial communication
- Recommend products based on conversion from competitor products and identify if a different product will better meet customer needs
- Connect customer needs and feedback to internal teams (technical support, R&D, application) to improve customer success and market penetration
Qualifications
- Bachelor’s Degree or higher in a Life Sciences field
- At least 2 years of experience in Sales and/or post-bachelor experience as a Research Scientist, Product Specialist, Product Manager, Field Application/Technical Specialist, or related
- Experience in HPLC columns is required; experience with Biological Separation techniques (SEC, Affinity, HIC, or IEX LC) is preferred
- Strong presentation, analytical, and customer service skills; ability to present clearly to groups and individuals
- Excellent communication and organizational skills; strong listening, verbal and written communication
- Attention to detail, accuracy, and confidentiality
- Ability to organize training material into broad concepts; avoid spending excessive time on specifics
- Team player; self-driven and able to work independently to meet goals
- Travel up to 50% within territory, with overnight travel for conferences, trainings and meetings
- Must have a valid driver’s license with acceptable driving record
- Ability to multitask and prioritize sales tasks to meet/exceed targets
- Ability to work in a fast-paced environment
- Proficiency with Microsoft Office; Salesforce.com knowledge required
- Ability to use an ERP system for day-to-day operations
Nice to have
- Knowledge of the chromatography consumables market and diverse industry customers
- Strong Biopharma background and network
Company Description
Sepax is a fast growing technology company and has emerged as a leader in the biological separation industry. Sepax develops intellectual properties in particle synthesis, surface modification, LC column packing, bulk media production, and purification process development. Sepax focuses on three business areas: 1) bioanalytical solutions, 2) solution-based process purification, and 3) medical diagnostics. The Sepax Quality Management System is ISO 9001:2015 certified. Sepax is an Equal Opportunity Employer.
Seniority level
Employment type
Job function
- Sales and Business Development