Field Roof QA & Client Liaison

Benchmark, Inc.; United States; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Market-competitive salary

Performance-based incentive

Full benefits package

401(k) with employer matching

Paid time off

Job summary

Benchmark, Inc. is seeking a Field Roof Consultant to provide on-site construction observation and quality assurance for commercial/industrial roofing projects across the United States.

The role requires traveling nationwide (approximately 90-95%), strong communication, and experience in roofing design, construction, and QA. You will report to the Roof Operations Manager and collaborate with project managers, consultants, and external stakeholders.

Qualifications

• Willing and able to travel nationwide on a weekly basis by air and vehicle (approximately 90-95%).
• Relevant experience in commercial/industrial roof design, construction, and quality assurance.
• Strong verbal and written communication skills, including interpretation of drawings and specifications.
• Demonstrated ability to build and maintain positive relationships with clients, contractors, and project teams.
• Able to use Microsoft Office 365 products (Word, Outlook, Teams, Excel, PowerPoint).
• Able to use mobile technology (iPad, smartphone, laptop).
• Able to independently manage and deliver multiple project tasks with limited supervision, and maintain strong organizational skills and attention to detail.

Responsibilities

• Provide daily on-site construction observation of commercial/industrial roofing projects to ensure compliance with contract documents, design specifications, and manufacturer requirements.
• Monitor construction for safety, workmanship, material usage, adherence to schedule, and potential risks.
• Oversee a wide range of complex commercial roofing projects, including deck replacement, demolition, tapered insulation systems, substrate modifications, and work in challenging industrial rooftop environments.
• Monitor the project schedule to ensure projects are on time and on budget, advising the internal project manager and/or team on schedule risks and estimated completion.
• Perform final inspections, identify deficiencies/incomplete items requiring correction, and issue a completion punch list.
• Prepare detailed Daily Construction Reports (DCRs) to document project progress, action items, schedule adherence, unit cost accounting, material storage, workmanship quality, site conditions, and any deficiencies.
• Use company technology (iPad, mobile apps, ERP system) to timely record, upload, and distribute reports and photos.
• Develop closeout documentation packages including summaries, punch lists, and completion certifications.
• Serve as the primary on-site representative of the client, ensuring their interests are protected.
• Lead or participate in pre-construction and weekly progress meetings with clients, contractors, and manufacturers to align on scope, logistics, and expectations.
• Collaborate with internal project managers and senior consultants on technical questions, change orders, and field issues.
• Review contractor pre-construction shop drawings and submittals in coordination with Benchmark's internal project manager.
• Assist Staff Consultants, Senior Consultants and internal project teams with roof evaluations, infrared moisture surveys, and design investigations.
• Identify potential constructability issues and propose solutions to prevent delays or rework.
• Partner with project support staff to ensure timely and accurate deliverables.
• Contribute to continuous improvement efforts by sharing field insights and lessons learned.
• Mentor and train other consultants and contribute to a culture of technical excellence and collaboration.
• Foster strong internal working relationships by supporting open communication, issue resolution, and workload balance.
• Ensure Benchmark's adherence to OSHA and client-specific safety requirements while on project sites.
• Maintain certifications and training relevant to field safety and commercial roof construction environments.

Skills

Communication skills

Field roofing experience

Quality assurance

Project coordination

MS Office

Mobile tech

Education

2-year degree

Tools

Deltek Vantagepoint

ERP systems

Microsoft Office 365

Job description

Benchmark, Inc. is seeking a Field Roof Consultant to provide on-site construction observation and quality assurance for commercial/industrial roofing projects across the United States.

The role requires traveling nationwide (approximately 90-95%), strong communication, and experience in roofing design, construction, and QA. You will report to the Roof Operations Manager and collaborate with project managers, consultants, and external stakeholders.