Field RN Case Manager — Travel‑Heavy Care Coordination

CVS Health; Fairfax (VA); On-site; USD 61,000 - 130,000; Full time

Job summary

CVS Health is seeking a compassionate Registered Nurse Case Manager to serve Fairfax, Sterling, Reston, Ashburn and surrounding areas of Northern Virginia. This field-based role blends in-person visits with telephonic outreach to deliver coordinated, patient-centered care.

You will conduct comprehensive assessments, develop personalized care plans, and coordinate across providers to improve health outcomes, while traveling up to 75% and maintaining high-quality documentation in multiple systems.

Qualifications

• Active, unrestricted RN license in Virginia.
• Residence in Fairfax, Sterling, Reston, Ashburn and surrounding Northern Virginia areas.
• Must possess reliable transportation and be willing to travel up to 75% of the time.
• 3+ years of clinical nursing experience (e.g., medical-surgical, acute care, or behavioral health).
• Strong communication, organization, and critical-thinking skills.
• Comfort working with technology, including multiple systems and documentation platforms.

Responsibilities

• Conduct comprehensive assessments (telephonic and face-to-face) to evaluate members' medical, behavioral, and social needs.
• Develop and implement personalized care plans that promote both short- and long-term wellness.
• Coordinate care across providers, programs, and services to ensure a seamless experience for members.
• Use clinical expertise and data insights to identify risks, gaps in care, and opportunities for intervention.
• Support members with complex or multiple conditions by applying a holistic, whole-person approach.
• Facilitate referrals to appropriate clinical and community resources.
• Participate in case conferences and collaborate with multidisciplinary teams to optimize care strategies.
• Review claims history and benefit eligibility to inform care planning.
• Engage members using strong interviewing skills to build trust and encourage active participation in their care.
• Ensure all case management activities comply with regulatory and organizational guidelines.

Skills

Care coordination

Communication

Critical thinking

Travel readiness

Education

Associate Degree in Nursing (required)

Bachelor of Science in Nursing (BSN) (preferred)

Job description

CVS Health is seeking a compassionate Registered Nurse Case Manager to serve Fairfax, Sterling, Reston, Ashburn and surrounding areas of Northern Virginia. This field-based role blends in-person visits with telephonic outreach to deliver coordinated, patient-centered care.

You will conduct comprehensive assessments, develop personalized care plans, and coordinate across providers to improve health outcomes, while traveling up to 75% and maintaining high-quality documentation in multiple systems.