Field Representative

Knife River Corporation; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

Knife River Corporation is seeking a hands-on field support role in Missoula, MT. You will coordinate with the sales team, dispatch priority projects, and monitor jobsite delivery while performing concrete field tests daily.

You will dose admixtures, gather customer feedback, and provide rapid solutions to site issues. The role requires strong communication, time management, and multitasking skills, with ACI certification or willingness to obtain, and CCT certification possible within 6 months.

Qualifications

• Excellent communication and customer service skills required.
• Ability to operate and learn new computer programs.
• Strong time management and multitasking abilities.
• ACI certification or willingness to obtain within 6 months of hire; must obtain CCT certification.

Responsibilities

• Coordinate with sales team and dispatch top priority projects daily.
• Monitor and coordinate jobsite delivery.
• Perform concrete field testing daily.
• Dose admixtures/additives to concrete loads.
• Solicit customer feedback and build close relationships.
• Provide verbal and written feedback to production, sales and QC staff.
• Offer on-the-spot solutions to urgent problems for customers.
• Assist sales staff in resolving customer questions and complaints.
• Monitor performance and troubleshoot production and quality deficiencies.
• Develop strong working relationships with team members, drivers, customers and KRC contracting group.
• Active involvement in trade and community associations.
• Be involved in production and quality teams; follow safety policies and procedures.

Skills

Communication

Customer service

Time management

Multitasking

Computer literacy

ACI certification

CCT certification

Ready Mix laydown

Job description

Responsibilities

Responsibilities include, but are not limited to the following:

• Coordinate with sales team and dispatch the top priority projects on a day-to-day basis.
• Monitor and coordinate jobsite delivery.
• Perform concrete field testing daily.
• Dose admixtures/additives to concrete loads.
• Sollicit customer feedback and build close customer relationships.
• Provide verbal and written feedback to production, sales and QC staff.
• Provide customers with on-the-spot solutions to urgent problems.
• Assist sales staff in resolving customer complaints and questions.
• Monitor performance and trouble shoot production and quality deficiencies.
• Develop a good working relationship with fellow team members, driver teams, customers and KRC contracting group.
• This position will require active involvement in trade and community associations.
• Be actively involved in production & quality teams.
• Assure all safety policies and procedures are followed to prevent any and all unsafe actions, processes and behaviors observed.
• Other duties assigned as needed.

Women, minorities and veterans are encouraged to apply.

Minimum Qualifications

• Excellent communication and customer service skills.
• Ability to operate and learn new computer programs.
• Ability to effectively manage time and multitask.
• Must have ACI certification or be willing to obtain within 6 months of hire.
• Ability to obtain Concrete Control Technician (CCT) certification.
• Ability to manage stressful situations.
• Ability to work safely in a busy construction environment.
• Willingness to work odd hours and Saturdays if necessary.
• Must work as a member of a location team.
• Ability to accurately log important information on a daily basis.
• Ability to write routine reports and correspondence.
• Ability to safely lift up to 85 lbs several times per day.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to apply concepts of basic algebra and geometry.
• Ability to speak effectively before contractors or employees of organization.
• Ready Mix laydown experience is a preference.

How to Apply

You may apply online at http://jobs.kniferiver.com. If unable to apply online, mail completed application to:
4800 Wilkie Rd, Missoula, MT 59808.
Subject to pre-employment drug testing and background checks.

Knife River is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.