Field Representative

Office of Congressman Eric Burlison; Springfield (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Independence in service

Job summary

The Office of Congressman Eric Burlison seeks a Field Representative to represent the Congressman at community events across Missouri’s 7th District and to serve as a critical liaison between constituents and federal agencies. The role will manage casework, monitor district issues, and support policy discussions to address local concerns.

The ideal candidate will understand congressional office operations, have strong communication skills, and be able to juggle multiple priorities while

Qualifications

• Bachelor’s degree or equivalent experience.
• At least two years of relevant experience preferred.
• Strong communication and organizational skills are essential.

Responsibilities

• Represent the Congressman at community events across Missouri’s 7th District.
• Serve as a liaison between constituents and the DC office for federal policy needs.
• Manage constituent casework and monitor district issues.
• Maintain accurate case files and constituent communications in the office CRM.
• Assist with district office projects, including tours.

Skills

Oral communication

Written communication

Legislative process

District issues

Multitasking

Office software

Database management

Discretion

Organizational skills

Time management

Education

Bachelor’s degree

Equivalent experience

Job description

The Field Representative is responsible for representing the Office of Congressman Eric Burlison at events in the community and serves as a liaison between the Congressman and his constituents, including municipal, county, state, and federal entities, as well as businesses. This position acts as a liaison to federal, district, and local agencies for the Member and constituents, and answers casework correspondence and verbal communications with constituents. The ideal candidate will have a thorough understanding of congressional office functions and operations, the responsibilities of various agencies of the federal government, and ties to Southwest Missouri.

ESSENTIAL DUTIES

• Represent the Congressman at community events and meetings throughout Missouri’s 7th Congressional District, serving as the primary point of contact for Missouri organizations and stakeholders.
• Act as a liaison between constituents and the DC office to facilitate federal policy needs and legislative solutions.
• Manage constituent casework, monitor district issues, and support policy discussions to ensure local concerns are effectively communicated and addressed at the federal level.
• Monitor and update the Congressman, Chief of Staff, and District Director on district and local issues.
• Assist with core district office projects, including organizing one of “Rep. Burlison’s Tours”.
• Handle casework assignments, including casework management: contacting a federal agency on behalf of a constituent to resolve an issue, problem, or obtain information.
• Maintain accurate and up-to-date case files and constituent communications using the office’s constituent relationship management system; currently Indigov.
• Perform other duties as assigned.

EDUCATION / EXPERIENCE

• Bachelor’s degree from an accredited college or university, or equivalent experience.
• At least two years of relevant experience preferred.

SKILLS AND KNOWLEDGE REQUIRED

• Strong oral and written communication skills.
• Understanding of the legislative process and government agencies.
• Knowledge of district issues and events.
• Ability to manage multiple priorities and work under pressure.
• Proficiency in office software and database management.
• Strong organizational skills and ability to exercise discretion in casework.