Field Relief Manager

U-Haul; Des Moines (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full medical coverage

Prescription plans

Dental and vision plans

Gym Reimbursement Program

Tuition Reimbursement Program

U-Haul University online courses

401(k) savings plan

Life insurance

Esop

Job summary

U-Haul in Des Moines, IA is seeking a Field Relief Manager to cover General Managers on leave across centers. You will enforce policies, manage inventory, and ensure consistent customer service excellence.

The role requires 1–3 years retail or service management, a high school diploma, and a valid driver's license; weekend and holiday work may be needed. U-Haul offers substantial benefits and growth opportunities.

Qualifications

• 1–3 years of management experience in retail or service industry with responsibility for financial results and customer satisfaction.
• Experience managing high-volume retail with profit and loss accountability is preferred.

Responsibilities

• Provide coverage for General Managers on leave by enforcing policies and inventory practices.
• Review implementation and assist at centers to stay apprised of all programs.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Hire and educate new team members.

Skills

Retail management

Customer service

P&L accountability

Computer literacy

Valid driver's license

Education

High school diploma or equivalent

Job description

Registered Dietitian Program, if eligible

If you are good at managing people and relish variety in your life, consider becoming U-Haul Company’s newest Field Relief Manager. As a Field Relief Manager, you will fill in for vacationing General Managers at U-Haul centers in your area, providing coverage as needed to deliver exemplary customer service.

Our motto is 'Hire Fast, Pay Fast'. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers Its Field Relief Managers

• Full medical coverage, if eligible
• Prescription plans, if eligible
• Dental and vision plans
• Registered Dietitian Program, if eligible
• Gym Reimbursement Program
• Weight Watchers, if eligible
• Virtual doctor visits
• Career stability
• Opportunities for advancement
• Valuable on-the-job training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at U-Haul University®
• Business-travel insurance
• You Matter Employee Assistance Program
• Paid holidays, vacation and sick days, if eligible
• Employee Stock Ownership Plan (ESOP)
• 401(k) savings plan
• Life insurance
• Critical illness/group accident coverage
• 24-hour physician available for kids
• MetLaw Legal Program
• MetLife auto and home insurance
• Mindset App Program
• Discounts on cell phone plans, hotels and more
• LifeLock identity theft protection
• Savvy consumer-wellness programs - from health-care tips to financial wellness
• Dave Ramsey’s SmartDollar Program
• U-Haul Federal Credit Union membership

Field Relief Manager Primary Responsibilities

• Provide coverage for General Managers on leave by enforcing policies, inventory practices, etc.
• Review implementation and assist at centers to stay apprised of all programs.
• Participate in ongoing continuous U-Haul education through U-Haul University.
• Hire and educate new team members.

Minimum Requirements

• 1-3 years of management experience in retail or other service industry with responsibility for financial results and customer satisfaction
• Previous management proficiency in high-volume retail with profit and loss (P&L) accountability
• Valid driver’s license and the ability to maintain a good driving record
• Able to work weekends and holidays
• Computer expertise
• High school diploma or equivalent

Work Environment

The work involves moderate risks or discomfort which requires special safety precautions, e.g., working around moving parts, machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands

The work requires some physical exertion such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs. assisted or unassisted.