Field Reimbursement Manager, Neuroscience - (Boston, MA) - Patient Engagement & Customer Solutions (PECS)

Johnson Johnson; Boston (MA); Presencial; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Johnson & Johnson Innovative Medicine's Field Reimbursement Manager (FRM) for the PECS team is based in the Boston territory, covering Boston, MA, Providence, RI, Lynn, MA, and Cambridge, MA. The FRM serves as the primary field lead for education, assistance, and issue resolution with healthcare providers to ensure patient access to Janssen therapies.

Expect up to 50% on-site time with HCPs, assessing education needs and coordinating with various stakeholders to support patient access and

Formación

• Experience educating healthcare professionals (HCPs) on reimbursement processes and payer requirements.
• Strong collaboration with sales, account managers and cross-functional teams.
• Ability to address access barriers and resolve reimbursement issues promptly.

Responsabilidades

• Educate HCPs on reimbursement processes, claims submissions, and coding requirements of payer organizations.
• Collaborate with field support team members such as sales reps and key account managers and serve as access, fulfillment, and reimbursement expert for the local team.
• Lead compliant access and fulfillment discussions with field support team members.
• Use data and account management to proactively address access barriers.
• Address critical access and affordability issues for patients with urgency and accountability.
• Partner with managed care colleagues to understand current policies and potential changes.
• Conduct field-based reimbursement and access support, education and problem-solving as per FRM Rules of Engagement.
• Build strong, trust-based relationships with customers in all assigned accounts.
• Manage territory logistics, routing, and account business planning.

Descripción del empleo

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

Job Function:

Pharmaceutical Sales

Job Sub Function:

Sales - Pharm (No Commission)

Job Category:

Professional

All Job Posting Locations:

Boston, Massachusetts, United States of America, Cambridge, Massachusetts, United States of America, Providence, Rhode Island, United States of America

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Johnson & Johnson Innovative Medicine's Patient Engagement and Customer Solutions (PECS) team is recruiting for a Field Reimbursement Manager for the Boston, MA territory, which includes: Boston, MA, Providence, RI, Lynn, MA and Cambridge, MA.

PECS is committed to setting the standard on Patient Experience (Px), building more personalized, seamless, and supportive experiences to help patients start and stay on treatments across the portfolio.

Job Description:

An important aspect of patient unmet need includes helping them start and stay on their medicine for the best chance at treatment success. The Patient Engagement and Customer Solutions (PECS) organization serves patients, during their treatment journey with Janssen therapies, to help overcome challenges to fulfillment, on-boarding, and adherence.

The Field Reimbursement Manager (FRM) is responsible for serving as the primary field-based lead for education, assistance, and issue resolution with healthcare providers (HCPs) and their office staff, with respect to patient access to J&J Neuroscience therapies. This role involves investing time (up to 50%) on-site with HCPs and HCP staff, assessing their education needs and facilitating collaboration with various stakeholders.

A Day in the Life

Every patient's healthcare experience is unique - shaped by personal experiences and beliefs, the presence or absence of support networks, provider and payer dynamics, and socioeconomic factors. For many patients, the decision to start or stop a treatment is overwhelming. J&J recognizes this, and wants to create an experience that is personalized, helpful, and hopeful.

Primary Responsibilities:

• Educate HCPs on reimbursement processes, claims submissions, procedures, and coding requirements of payer organizations (local payers, government payers, etc.)
• Effectively collaborate with field support team members such as sales representatives and key account managers and serve as access, fulfillment, and reimbursement expert for the local team
• Lead compliant access and fulfillment discussions with field support team members
• Utilize data and account management skills to proactively address access barriers
• Act with a sense of urgency and accountability to address critical access and affordability issues for patients
• Partner with managed care colleagues to understand current policies and potential future changes
• Conduct field-based reimbursement and access support, education and creative problem-solving aligned to FRM Rules of Engagement
• Build strong, trust-based relationships with customers in all assigned accounts
• Manage territory logistics, routing, and account business planning
• Maintain and grow knowledge of national, regional, local, and account market dynamics including coverage and coding requirements
• Grow the knowledge of hub and specialty distribution channels to improve practice and patient support needs
• Collaborate with internal J&J departments such as marketing, sales, medical science, SCG, IBG, HCC, and PECS. Serve as subject matter expert regarding education and insights on access and affordability solutions across multiple payer types and plans (i.e., Medicare, Medicaid Managed Care, Commercial).
• Execute business in accordance with the highest ethical, legal, and compliance standards, including timely and successful completion of all requ