Field Reimbursement Manager I& I - Memphis

Pfizer; Louisiana; On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

401(k) plan with Pfizer Matching

Paid vacation

Holiday and personal days

Health benefits

Job summary

Pfizer North America seeks a Field Reimbursement Manager to support patient access by addressing reimbursement questions, educating HCPs, and collaborating with payer networks. The role reports to the I&I Access & Reimbursement Regional Director and drives local market insights.

You will conduct in-person and virtual education, distribute materials, and work with HUB teams to navigate prior authorizations and policy changes. Travel ~50% is required.

Qualifications

• Minimum 7+ years in pharmaceutical/healthcare field.
• Strong knowledge of reimbursement and payer policies.
• Demonstrated communication and presentation skills.

Responsibilities

• Conduct office calls with HCPs and staff to support patient access and resolve reimbursement questions.
• Educate HCPs/office staff on local payer landscape, coverage, formulary changes, and policy updates.
• Distribute Pfizer RC-approved materials on coverage and patient assistance programs.
• Provide education on Hub financial assistance and enrollment processes.
• Coordinate with Pfizer HUB and internal teams to meet payer requirements and address patient access barriers.

Skills

Pharma industry

Reimbursement & access

Communication

Presentation

Travel 50%

Coding cert

Job description

As part of Pfizer North America, this individual will report directly to the I&I Access & Reimbursement Regional Director. The Field Reimbursement Colleague will perform their duties under the strategic vision of the Pfizer Business Units’ overarching access and reimbursement plan and compliance standards. Conduct office calls with HCPs and office staff that have a need for support to enable appropriate patient access to Pfizer products, including assistance in resolving reimbursement and coverage questions.

Provide in-person and virtual education for HCPs/office staff regarding local/regional payer landscape, payer coverage and formulary change updates, payer policies (e.g., prior authorization, step edits, specialty pharmacy coverage) and patient support.

Distribute Pfizer RC-approved materials to HCPs/office staff relating to coverage and reimbursement matters, such as Patient Assistance Programs and billing and coding reference guides.

Provide education for HCPs/office staff regarding Hub financial assistance offerings, enrollment process, Hub HCP portal(s), and other Hub financial assistance brochures.

Coordinate with Pfizer patient access and support programs (HUB) as needed to understand payer requirements for individual patients.

Address questions about the prescription status of patients enrolled in Pfizer patient access and support programs.

The Field Reimbursement Manager is to be the subject matter expert on reimbursement and coverage issues affecting Pfizer products in their assigned regions and to use that expertise to facilitate appropriate patient access to a prescribed Pfizer product. The Field Reimbursement Manager will also provide, as needed, interpretive information and local market insights to relevant internal Pfizer leadership as to the impact of potential reimbursement issues.

This person must exhibit strong communication, organizational, and relationship skills to be effective with a host of diverse customers.

Effectively link customer insights to the offerings and resources to address patient access barriers.

Minimum 7+ years pharmaceutical industry experience typically within the fields of pharmaceutical sales and/or coding and reimbursement.

Reimbursement and Access experience is a plus. Strong understanding of Specialty Drug Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and knowledge of the policy dynamics that exist across the various Pfizer Business Units/Brands.

Experience demonstrating exceptional communication and presentation skills, strategic planning, and successful plan implementation. Proven track record of collaborating broadly with a diverse range of customers, clients, and stakeholders. Training in and experience in responsible business communication both written and spoken.

Travel requirement: 50% for live customer interactions

As needed based on geography size & customer needs. FRMs spend ~50% of their time conducting live customer interactions

Additional certification in coding and reimbursement is preferred but not required.

Coding and billing knowledge or certification a plus but not required.

In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary and eligibility to participate in our share based long term incentive program.

We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.

Benefits offered include:

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation
• holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

Learn more at Pfizer Candidate Site – U.Pfizer compensation structures and benefit packages are aligned based on the location of hire. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

S. work visa sponsorship (such as TN, O-1, H-1B, etc.) Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act.

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA.

This position requires permanent work authorization in the United States.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .

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