Field Reimbursement Manager (FRM)

The Adecco Group; Minneapolis (MN); Remote; USD 68,880 - 75,768; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K plan

Paid Sick Leave

Job summary

A leading staffing firm seeks a Field Reimbursement Manager to provide reimbursement support for a specialty pharmaceutical product. This remote position requires up to 80% travel within Minnesota. The ideal candidate will have a Bachelor's degree and over 8 years in healthcare reimbursement, particularly with Medicare and commercial payers. Key responsibilities include training healthcare providers, educating on benefit verification, and assisting with claims support. The role offers competitive benefits including medical, dental, and a 401K plan.

Qualifications

• 8+ years in healthcare reimbursement, particularly with Buy & Bill and Specialty Pharmacy.
• Knowledge of Medicare and commercial insurance is required.
• Valid driver's license; must be able to travel up to 80%.

Responsibilities

• Deliver on-site or virtual training and education to healthcare providers.
• Educate providers on benefit verification and prior authorization.
• Assist with claims, billing, coding, and appeals support.
• Manage outbound calls, appointment setting, and follow-ups.
• Track territory metrics in CRM and analyze trends.

Skills

Healthcare reimbursement

Communication skills

Customer service

Organizational skills

Proficient with PowerPoint

Proficient with CRM systems

Virtual meeting tools

Education

Bachelor's degree or equivalent experience

Job description

Job Title: Field Reimbursement Manager (FRM) – Remote with Territory Travel

Location: Remote – Must reside within Minneapolis, MN

Travel: Up to 80% (4 days/week) via automobile or air

Base pay range

$50.00/hr - $55.00/hr

Position Overview

We are seeking a Field Reimbursement Manager (FRM) to support access and reimbursement services for a specialty pharmaceutical product. In this client‑facing, remote‑based role, you will work directly with physician offices and manufacturer partners to resolve reimbursement challenges and deliver critical education on payer landscapes and available support services. The FRM acts as a trusted advisor and key liaison between healthcare providers, specialty pharmacies, and internal patient support services. This is a high‑visibility, fast‑paced role that demands a strong understanding of medical reimbursement, Medicare and commercial payers, and buy‑and‑bill or specialty pharmacy distribution models.

Key Responsibilities

• Field & Virtual Education (35%) - Deliver on‑site or virtual training and education to healthcare providers and staff on reimbursement processes, including lunch‑and‑learns and scheduled presentations. Log all activity in CRM daily.
• Benefit & Access Education (25%) - Educate providers on benefit verification, prior authorization, payer trends, and support center services. Document and report all interactions as required by the client.
• Reimbursement Support (20%) - Assist offices with claims, billing and coding, appeals, medical benefit interpretation, and co‑pay or patient assistance programs. Coordinate closely with case managers for resolution.
• Territory Management (10%) - Manage a schedule of outbound calls, appointment setting, and in‑office follow‑ups. Collaborate with manufacturer field teams to ensure seamless communication and data sharing.
• Program Performance Monitoring (10%) - Track territory metrics in CRM, analyze trends, and contribute to quarterly reporting and customer satisfaction feedback as needed.

Qualifications

• Bachelor’s degree or equivalent experience
• 8+ years in healthcare reimbursement (Buy & Bill, Specialty Pharmacy)
• Knowledge of Medicare & commercial insurance
• Strong communication, customer service, and organizational skills
• Proficient with PowerPoint, CRM systems, and virtual meeting tools
• Valid driver’s license; must be able to travel up to 80%

Preferred Qualifications

• Field reimbursement or specialty pharmacy experience
• Account management or pharmaceutical industry experience

Working Conditions

• Remote/Work‑from‑Home (must reside within the assigned territory)
• Travel required up to 80% (valid driver’s license and clean MVR required)

Benefit Offerings

• Medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan
• Flexibility to choose the type of coverage that meets individual needs
• Eligibility for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable

Equal Opportunity Employer / Veterans / Disabled

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Business Development

Industry

Hospitals and Health Care