Field Reimbursement Manager Chicago South

Pfizer; Chicago (IL); Remote; USD 135,000 - 226,000; Full time

Job summary

A leading pharmaceutical company seeks a Field Reimbursement Manager to facilitate patient access to products. The role involves educating healthcare professionals, resolving reimbursement queries, and ensuring compliance with company standards. Strong communication and organizational skills are essential, along with a minimum of 7 years in the pharmaceutical industry. The position requires 50% travel within the assigned territory and offers a competitive salary with comprehensive benefits.

Benefits

Comprehensive benefits including retirement plans

Paid leave

Health coverage

Relocation assistance may be available

Qualifications

• Minimum 7+ years of pharmaceutical industry experience.
• Reimbursement and Access experience is a plus.
• Ability to work in a highly regulated environment.

Responsibilities

• Conduct office calls with HCPs for patient access support.
• Provide education on payer landscape and financial assistance.
• Assist HCP offices with coding and claims-related issues.

Skills

Communication

Organizational Skills

Relationship Skills

Education

B.S. or B.A. degree

Job description

Job Description

As part of Pfizer North America, this individual will report directly to the I&I Access & Reimbursement Regional Director. The Field Reimbursement Colleague will perform their duties under the strategic vision of the Pfizer Business Units’ overarching access and reimbursement plan and compliance standards.

It will be this person’s role and responsibility to:

1. Conduct office calls with HCPs and office staff that have a need for support to enable appropriate patient access to Pfizer products, including assistance in resolving reimbursement and coverage questions.
2. Provide in-person and virtual education for HCPs/office staff regarding local/regional payer landscape, payer coverage and formulary change updates, payer policies (e.g., prior authorization, step edits, specialty pharmacy coverage) and patient support.
3. Distribute Pfizer RC-approved materials to HCPs/office staff relating to coverage and reimbursement matters, such as Patient Assistance Programs and billing and coding reference guides.
4. Provide education for HCPs/office staff regarding Hub financial assistance offerings, enrollment process, Hub HCP portal(s), and other Hub financial assistance brochures.
5. Reactively assist HCP offices with coding and claims-related issues by contacting payers to understand policy or procedures and to provide information on payer requirements.
6. Compliantly use Pfizer’s designated case notes system.

The Field Reimbursement Manager is to be the subject matter expert on reimbursement and coverage issues affecting Pfizer products in their assigned regions and to use that expertise to facilitate appropriate patient access to a prescribed Pfizer product. The Manager will also provide, as needed, interpretive information and local market insights to relevant internal Pfizer leadership regarding reimbursement impacts.

This person must exhibit strong communication, organizational, and relationship skills to be effective with diverse customers.

• Must conduct themselves with the utmost discretion and confidentiality.
• Must adhere to strict company compliance guidelines and procedures.
• Communicate effectively and compliantly with stakeholders, adopting ideas, actions, or positions through logical and engaging messages without direct authority.
• Link customer insights to offerings and resources to address patient access barriers.
• Build trust through follow-up and knowledge of the access journey.
• Demonstrate excellence in responsible business communication, both written and spoken.

QUALIFICATIONS:

• Minimum 7+ years of pharmaceutical industry experience, typically in pharmaceutical sales and/or coding and reimbursement.
• Reimbursement and Access experience is a plus, with a strong understanding of Specialty Drug Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and policy dynamics across Pfizer Business Units/Brands.
• B.S. or B.A. degree is required.
• Exceptional communication and presentation skills, strategic planning, and successful implementation experience. Proven leadership and cross-functional collaboration skills are essential.
• Ability to work in a highly regulated environment, adhering to compliance guidelines. Demonstrated broad collaboration with diverse stakeholders and responsible business communication skills are required.
• Valid US driver’s license and a driving record compliant with company standards.
• Demonstrated leadership capabilities, including influencing, coaching, overseeing colleagues, and achieving business impact.
• Must reside within territory boundaries.
• Travel requirement: 50% for live customer interactions.

Preferred Qualifications:

• Additional certification in coding and reimbursement is preferred but not required.
• Coding and billing knowledge or certification is a plus.

Other Job Details:

• Application deadline: May 30, 2025.
• Territory includes Chicago South and Northern Indiana, with 50% travel.

Work Location: Remote – IL or IN.

The annual base salary ranges from $135,100 to $225,100, with eligibility for bonuses and long-term incentives. Pfizer offers comprehensive benefits including retirement plans, paid leave, health coverage, and more. Details at Pfizer Candidate Site – U.S. Benefits.

Relocation assistance may be available.

Sunshine Act

Pfizer reports payments to healthcare providers as required by law. If you are a licensed physician incurring recruiting expenses, your information may be reported to the government. Contact your Talent Acquisition representative with questions.

EEO & Employment Eligibility

Pfizer is an equal opportunity employer, complying with all applicable laws. This position requires work authorization in the U.S.