Field Reimbursement Manager

Syneos Health; Raleigh (NC); On-site; USD 150,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401k match

Paid time off

Sick time

Job summary

Syneos Health is seeking a Field Reimbursement Manager (FRM) to serve as the subject-matter expert on reimbursement, access, and coverage for assigned products within Raleigh, NC. You will analyze issues, educate field teams and office staff, and coordinate with HUB and specialty pharmacy to optimize patient access and payer relations.

The role requires 5+ years in pharma/biotech and 2+ years in payer/reimbursement-related functions, with strong knowledge of enrollment, prior authorization,

Qualifications

• 5+ years’ experience in pharmaceutical and/or biotech experience.
• 2+ years’ experience in payer, reimbursement, medical billing & coding, and patient support services.
• Deep knowledge of enrollment forms, prior authorization, appeals, and payer coding across care settings.

Responsibilities

• Analyze access and reimbursement issues and opportunities for assigned products.
• Educate office personnel on patient journey and reimbursement processes.
• Coordinate with HUB/Patient support services and specialty pharmacy on access issues.
• Educate healthcare providers on reimbursement processes, coding, and payer coverage.

Skills

Payer expertise

Reimbursement

Patient journey

Cross-functional education

HUB/Patient support liaison

Job description

Updated: August 13, 2026
Location: Raleigh, NC, United States
Job ID:17531-OTHLOC-CZ7wYfwk

You are an expert facilitator: you open doors, foster communication, and bridge the gap.

In this role, the Field Reimbursement Manager (FRM) will operate as the subject-matter expert on reimbursement, access, and coverage issues affecting the customers products. The FRM will analyze reimbursement and access issues and act as the local access and reimbursement resource for other field sales force personnel and region management. You will:

• Analyze access & reimbursement issues and opportunities Educate office personnel on the patient journey for assigned product(s) and provide access & reimbursement expertise
• Provide access & reimbursement education to field teams etc.
• Coordinate on access & reimbursement issues with third parties including HUB/Patient support services and liaise with specialty pharmacy for pharmacy benefit products
• Educate HCPs on reimbursement processes claims submissions, procedures and coding requirements of payer organizations (local payers, government payers, etc.)
• Provide information to HCP on how the products are covered under the benefit design and educate key private and public payer coverage and changes that impact the products access for patients
• 5+ years’ experience pharmaceutical and/or biotech experience and 2+ years’ relevant experience in the following: patient journey navigation, payer, reimbursement, medical billings & coding, specialty pharmacy & distribution, and patient support services engagement
• In-depth understanding of patient enrollment forms; prior authorization process; appeals; peer to peer interventions; coding, coverage, and payment across all sites of care (e.g., offices, clinics, hospital)
• Must live within territory or within territory boundaries.

Desired Requirements:

• Buy and bill product experience
• Experience in rheumatology; dermatology; gastroenterology, and neurology
• Immunology experience with self-injection specialty pharmacy products

The annual base salary for this position ranges from: $150k to $160k. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies and proficiency for the role.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles.

Why Syneos Health? Each life we positively impact makes our work worthwhile. By joining one of our field medical teams, you will partner with some of the most talented clinicians in the industry and be reminded why you chose a career in healthcare. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

Syneos Health is an Equal Opportunity Employer. All qualified applicants will receiveconsideration for employment without regard to race, color, age, religion, marital status,ethnicity, national origin, sex, gender, gender identity, sexual orientation, protectedveteran status, disability or any other legally protected status and will not bediscriminated against.

If you are an individual with a disability who requires reasonableaccommodation to complete any part of our application process, including the use of thiswebsite, please contact us at: Email: [emailprotected] One of our staff members willwork with you to provide alternate means to submit your application.