Field Reimbursement Manager

Taylor Strategy Partners; Grand Rapids (MI); Remote; USD 180,000 - 190,000; Full time

Job summary

A global biopharmaceutical company in Grand Rapids is seeking an experienced Field Reimbursement Manager. This role focuses on overcoming access barriers for patients and providers regarding the company's products. Candidates should possess extensive experience in reimbursement and prior authorizations. Ideal for those with a bachelor's degree in a health field and strong communication skills. The role offers a competitive salary, comprehensive benefits, and the potential for performance bonuses.

Benefits

401(k) plan with company match

Comprehensive medical, dental, and vision plans

Company-paid Life and AD&D insurance

Voluntary Pet Insurance and Legal Insurance

Employee Assistance Program (EAP)

Qualifications

• 8+ years in the pharmaceutical, biotech, or healthcare industry.
• Experience with prior authorizations and the US payer landscape.
• Bilingual skills (English/Spanish) are highly desired.

Responsibilities

• Act as a subject matter expert in reimbursement and access.
• Provide education on prior authorization processes.
• Analyze regional payer coverage trends.

Skills

Reimbursement expertise

Communication skills

Problem-solving

Digital fluency

Education

Bachelor’s degree in an allied health field

Tools

CRM platforms

Job description

Description

Field Reimbursement Manager (FRM)

Ascendis Pharma is a fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. We advance programs in Endocrinology Rare Disease and Oncology. Guided by our core values—Patients, Science, and Passion—we use our proprietary TransCon® drug development platform to create therapies that address serious unmet medical needs. Our culture fosters a workplace where adaptable, driven professionals can thrive and make a real impact.

The Field Reimbursement Manager (FRM) is a customer-facing role focused on minimizing reimbursement and access barriers for patients and providers. This role supports HCP offices by delivering education on coverage, access, and reimbursement criteria for Ascendis products and plays a key role in integrating those products into the provider workflow.

The FRM partners closely with internal stakeholders—Market Access, Sales, Patient Support—and external contacts to proactively address access challenges and support patient access to therapy.

Key Responsibilities

• Act as a compliant subject matter expert (SME) in reimbursement, access, and specialty distribution for assigned geography.
• Provide education to HCP offices on coverage status, prior authorization processes, appeals, and alternate funding options for uninsured/underinsured patients.
• Build and maintain productive relationships with HCPs, office staff, and health system stakeholders.
• Analyze regional and local payer coverage trends, reimbursement criteria, and payer mix.
• Provide guidance on specialty pharmacy services and help customers navigate complex distribution channels.
• Partner with the Patient Support team to ensure accurate benefit investigations and streamlined patient onboarding.
• Collaborate with internal partners to build local access strategies aligned with business objectives.
• Develop and execute territory-level business plans using strategic customer insights.
• Participate in field-based problem-solving, including reimbursement issue resolution and case escalation when needed.
• Identify process improvements and innovations to enhance patient access and provider satisfaction.
• Maintain compliance with legal, regulatory, and company policies, especially those governing patient privacy and promotional conduct.

Requirements

• Bachelor’s degree in an allied health field preferred or equivalent work experience.
• 8+ years of experience in the pharmaceutical, biotech, or related healthcare industry.
• Previous Reimbursement Experience Required: Candidates should have substantial experience with prior authorizations and navigating the US payer landscape.
• 3–6 years of experience supporting Specialty Pharmaceuticals/Biologics.
• Deep understanding of reimbursement, access, and specialty pharmacy operations.
• Experience supporting product launches or guiding patients through insurance approval processes.
• Strong understanding of Specialty Pharmacy distribution models and patient services programs.
• Knowledge of HIPAA and other federal/state laws governing patient confidentiality and healthcare communications.
• Bilingual skills are highly desired (English/Spanish).
• Proven track record supporting complex therapies in rare or specialty conditions.
• Exceptional communication and interpersonal skills with the ability to build trust with providers, and internal partners.
• Comfort navigating ambiguity, managing multiple cases simultaneously, and solving problems in real time.
• Digital fluency with CRM platforms and comfort educating patients on technology-enabled support tools, including AI-based platforms.

Benefits

• 401(k) plan with company match
• Comprehensive medical, dental, and vision plans
• Company-paid Life and AD&D insurance
• Company-paid short and long-term disability coverage
• Voluntary Pet Insurance and Legal Insurance
• Employee Assistance Program (EAP)
• Employee Discounts and Professional Development programs
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA)
• Accident, Critical Illness, and Hospital Indemnity Insurance
• Paid parental leave and mental health resources
• Performance-based incentive compensation plans

The annual base salary for this position is $180,000 – $190,000. Actual salary will vary based on various factors such as the candidate’s qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and/or individual performance.

Ascendis Pharma is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

#LI-Remote