Field-Ready Customer PM, Hospital Patient Monitoring

Philips; Boston (MA); On-site; USD 101,000 - 160,000; Full time

Benefits offered by this job

PTO and vacation benefits

401k with match

HSA with company contribution

Stock purchase plan

Education reimbursement

Job summary

Philips is seeking a Customer Project Manager for Hospital Patient Monitoring in the Boston area. You will drive end-to-end delivery of complex IT and equipment integration, coordinating clinical, technical, and sales teams with hospital stakeholders to achieve on‑time, high‑quality results.

You will develop comprehensive project plans, monitor progress, and manage risks while maintaining strong customer satisfaction.

Qualifications

• 5+ years of direct project management experience in healthcare IT/solutions.
• PMP certification (or willingness to obtain within 18 months).
• Bachelor's degree in project management, IT, CS, clinical, or related field.

Responsibilities

• Lead end-to-end delivery of Hospital Patient Monitoring implementations, including IT solutions, equipment installation, and systems integration.
• Coordinate cross-functional clinical, technical, and sales teams with hospital stakeholders to ensure execution and performance.
• Develop and execute project plans using Philips Project Management Methodology (WBS, risk/change management, communications).
• Ensure site readiness and manage timelines, risks, and dependencies to maintain momentum.
• Communicate updates and governance rhythms; monitor metrics like inventory, cycle time, forecast accuracy, revenue, and customer satisfaction.

Skills

Project management

IT integration

Stakeholder management

Leadership

Communication

Education

Bachelor's degree in a related field

Job description

Philips is seeking a Customer Project Manager for Hospital Patient Monitoring in the Boston area. You will drive end-to-end delivery of complex IT and equipment integration, coordinating clinical, technical, and sales teams with hospital stakeholders to achieve on‑time, high‑quality results.

You will develop comprehensive project plans, monitor progress, and manage risks while maintaining strong customer satisfaction.