Field Quality Assurance Coordinator

State of Arkansas; Little Rock (AR); On-site; USD 57,000 - 85,000; Full time

Benefits offered by this job

Pension

Paid state holidays

Maternity leave

Job summary

The State of Arkansas seeks a Quality Assurance Coordinator to uphold quality across products and services, ensuring compliance with standards, regulations, and customer expectations. The coordinator monitors processes and implements improvements to achieve operational excellence and customer satisfaction.

Responsibilities include creating and enforcing quality procedures, conducting audits, analyzing data, and coordinating with operations and management to address issues.

Qualifications

• Bachelor’s degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field.
• Minimum of 1 year of progressively responsible experience in quality assurance or quality control environments.
• Experience in regulated industries such as manufacturing, healthcare, or service sectors.

Responsibilities

• Create, update, and enforce quality control procedures and policies.
• Establish benchmarks and tracking mechanisms for quality initiatives.
• Conduct regular audits, inspections, and tests across environments.
• Analyze production and process data to identify improvements and ensure quality targets are met.
• Coordinate between operations, production, and management to address issues.
• Prepare detailed quality reports for upper management and document results.

Skills

Analytical thinking

Problem solving

Communication skills

Organizational skills

Excel

Quality assurance software

Education

Bachelor's degree in Business Administration, Industrial Technology, Quality Assurance, Engineering, or a related field.

Tools

Microsoft Office

Quality management software

Job description

The State of Arkansas seeks a Quality Assurance Coordinator to uphold quality across products and services, ensuring compliance with standards, regulations, and customer expectations. The coordinator monitors processes and implements improvements to achieve operational excellence and customer satisfaction.

Responsibilities include creating and enforcing quality procedures, conducting audits, analyzing data, and coordinating with operations and management to address issues.