Field Property Claims Specialist

Liberty Mutual Group; Manchester (NH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Sign-on bonus

Mileage reimbursement

Company-provided vehicle after mileage

Job summary

Liberty Mutual Insurance in Manchester, NH is seeking a Field Property Claims Adjuster to assess property damage onsite and guide customers through the claims process. You will travel locally to insured homes within Manchester, NH and surrounding areas, providing hands-on inspection and empathetic support as you handle claims from start to finish.

This role includes mileage reimbursement and potential eligibility for a company-provided vehicle.

Qualifications

• Bachelor’s degree or equivalent experience.
• At least 1 year of related claims experience.
• Ability to obtain proper licensing as required.
• Strong time management, organization, and multitasking.
• Excellent written and verbal communication and customer service skills.
• Ability to work independently and manage multiple priorities.
• Understanding of building construction principles.

Responsibilities

• Investigate and evaluate onsite to resolve complex coverage and damage issues; prepare repair estimates.
• Handle moderate to complex claims from first notice of loss to final closure.
• Work in a vehicle daily in the field; meet customers in Manchester, NH area.
• Explain coverage, assist with itemization of damages and emergency repairs.
• Coordinate with contractors, emergency repair, cleaning and replacement services.
• May be called upon for catastrophe duty.

Skills

Customer service

Negotiation

Time management

Written/oral communication

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Claims handling systems

Job description

Liberty Mutual Insurance in Manchester, NH is seeking a Field Property Claims Adjuster to assess property damage onsite and guide customers through the claims process. You will travel locally to insured homes within Manchester, NH and surrounding areas, providing hands-on inspection and empathetic support as you handle claims from start to finish.

This role includes mileage reimbursement and potential eligibility for a company-provided vehicle.