Field Property Claims Leader

Windward Risk Managers; Boca Raton (FL); On-site; USD 95,000 - 105,000; Full time

Benefits offered by this job

Health insurance

401(k) match

3 weeks PTO to start + paid holidays

Tuition reimbursement and continuing-Ｅ

Disability insurance

Education support

Job summary

Windward Risk Managers in Boca Raton, FL, seeks an experienced First Party Property Claims Supervisor to lead a team of property adjusters handling homeowners, dwelling fire, condo and other residential property claims. The role focuses on driving claim quality, operational efficiency, regulatory compliance, and exceptional customer service throughout the claim lifecycle.

The ideal candidate has 5+ years in first party property claims, strong knowledge of homeowners coverage forms, and

Qualifications

• 5+ years of first party field property claims experience.
• Strong knowledge of homeowners and residential property coverage forms.
• Demonstrated understanding of state claims regulations and compliance standards.
• Excellent written and verbal communication skills.
• Proficiency with Xactimate and claims management systems.
• Ability to make sound coverage and settlement decisions.
• Must maintain a Florida 6-20 Resident All Lines Adjuster License.

Responsibilities

• Supervise, mentor, and develop a team of outside property field adjusters.
• Ensure timely, accurate coverage analysis and claim handing in compliance with company guidelines and state regulations.
• Monitor and manage claim metrics including cycle time, severity and customer satisfaction.
• Assist with complex, large-loss, or escalated claims.
• Collaborate with underwriting, legal, SIU, and vendor partners.
• Support catastrophe response efforts when needed.

Skills

Leadership/People management

Property claims knowledge

Regulatory compliance knowledge

Communication skills

Analysis and decision making

Education

Florida 6-20 Resident All Lines Adjuster License

Tools

Xactimate

Claims management systems

Job description

Windward Risk Managers in Boca Raton, FL, seeks an experienced First Party Property Claims Supervisor to lead a team of property adjusters handling homeowners, dwelling fire, condo and other residential property claims. The role focuses on driving claim quality, operational efficiency, regulatory compliance, and exceptional customer service throughout the claim lifecycle.

The ideal candidate has 5+ years in first party property claims, strong knowledge of homeowners coverage forms, and